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(3) Organization & Administration > S1_L1: Organizational Environment and Dynamics in Healthcare > Flashcards

S1_L1: Organizational Environment and Dynamics in Healthcare Flashcards

1
Q

_______ is the total societal effort, organized or not, whether private or public, that attempts to guarantee, provide, finance and promote health

A

Healthcare

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2
Q

TRUE OR FALSE: Health care pertains to only private organizations. It does not include the environment as this does not influence how healthcare operates

A. Both statements are correct
B. Both statements are incorrect
C. Only the 1st statement is correct
D. Only the 2nd statement is correct

A

B. Both statements are incorrect

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3
Q

The following are the aims of healthcare, EXCEPT:

A. Maintaining and improvement of health and living and working environment
B. Prevention and control of diseases, injuries and other disorders of health
C. Early detection of diseases
D. Timely and efficient treatment and rehabilitation
E. None

A

E. None

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4
Q

_______ consists of all organizations of people, institutions and resources that deliver health care services to meet the health needs of target population

A

Healthcare System

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5
Q

Who or what must be at the center of the healthcare system?

A

Patient

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6
Q

The healthcare system is a complex of interrelated elements that contribute to (1)_____ in homes, educational institutions, workplaces, public places, and communities, as well as in the (1)____ and (2)______ environment and the health and related sectors

A
  1. health
  2. physical
  3. psychosocial
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7
Q

The following are the functions of the healthcare system:

  1. healthcare services _____
  2. ____of health care
  3. _____ of health resources
  4. _____ and ____ of health manpower
  5. _____ and ______
  6. _____ of a national health system
A
  1. provision
  2. financing
  3. production
  4. Education & Training
  5. Research & Development
  6. management
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8
Q

Health policy and strategy development and its implementation by action plans, information, coordination with other sectors, regulation of activities and utilization of health manpower, physical resources, and environmental health services

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

F. management of a national health system

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9
Q

Funds mobilization, allocation of finances under the charge of the government

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

B. financing of healthcare

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10
Q

Health care facilities, medicines, equipment & instrumentation

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

C. production of health resources

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11
Q

Undergraduate, postgraduate & continuing professional development

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

D. education & training of health manpower

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12
Q

Promotive, protective, preventive, diagnostic, curative, rehabilitative

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

A. healthcare services provision

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13
Q

Updating of knowledge must be constant

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

D. education & training of health manpower

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14
Q

Technology development, assessment & transfer of knowledge, quality control

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

E. research & development

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15
Q

Done through development of health policy and state and must be implemented

A. healthcare services provision
B. financing of healthcare
C. production of health resources
D. education & training of health manpower
E. research & development
F. management of a national health system

A

F. management of a national health system

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16
Q

The following is true about the healthcare delivery system, EXCEPT:

A. Health care delivery must be discussed in the context of organization
B. Causing fundamental modifications in the way health care services are delivered
C. Simple due to parallel progress/ changes in the scientific & technological base of medicine
D. Ensured we are updated and our involvement will be for the improvement of healthcare delivery
E. None

A

C. Simple due to parallel progress/ changes in the scientific & technological base of medicine

It is complex and unparalleled.

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17
Q

A/an _______ serves to bring together the human, technological, and physical resources that make practice of modern medicine possible

A

Organization

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18
Q

What are the types of organizations?

A

Formal & informal

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19
Q
  1. A fixed set of rules of intra-organization procedures and structures
  2. Is the interlocking social structure that governs how people work together in practice
  3. Has goals, practices and procedures on how
    they run the organization
  4. Personal side of organizations
  5. Networks that should be outside of the work

A. Formal Organization
B. Informal Organization

A
  1. A
  2. B
  3. A
  4. B
  5. B
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20
Q

A social system structured by clearly laid out rules, goals and practices and functions based on a division of labor and a clearly defined hierarchy of power

A. Formal Organization
B. Informal Organization

A

A. Formal Organization

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21
Q

The aggregate of behaviors, interactions, norms, personal and professional connections through which work gets done

A. Formal Organization
B. Informal Organization

A

B. Informal Organization

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22
Q

Consists of a dynamic set of personal relationships, social networks, communities of common interest and emotional sources of motivation

A. Formal Organization
B. Informal Organization

A

B. Informal Organization

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23
Q

Systems of coordinated and controlled activities that arise when work is embedded in complex networks of technical relations and boundary spanning exchanges

A. Formal Organization
B. Informal Organization

A

A. Formal Organization

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24
Q

Example: University of Santo Tomas

A. Formal Organization
B. Informal Organization

A

A. Formal Organization

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25
Q

Example: Staffs being friends with the Dean

A. Formal Organization
B. Informal Organization

A

B. Informal Organization

26
Q

______ are social units or human groupings deliberately constructed to seek specific goals

A

Organizations

27
Q

Fill in the blanks: Functions of Goals in a Formal Organization.

  1. Provide _______
  2. Set down ______ for organizational activities
  3. Source of _______ to justify activities of the organization
  4. Serve as _______ to assess performance
A
  1. orientation
  2. guidelines
  3. legitimacy
  4. standards
28
Q

The following are characteristics of formal organizations, EXCEPT:

A. A system of authority or chain of command
B. Continuity of goal oriented interaction
C. No possibility of substitution of personnel
D. Have a common goal and integrated pattern of purpose
E. None

A

C. No possibility of substitution of personnel

29
Q

TRUE OR FALSE: Formal organizations have a set of shared values that give individuals a sense of identification and belonging

A

True

30
Q

TRUE OR FALSE: Formal organizations have no division of labor deliberately planned to achieve the goal

A

False

31
Q

In the professional side, formal organizations fill each position with a person. On the personal side, informal organizations create personal connections with other people.

A. Both statements are correct
B. Both statements are incorrect
C. Only the 1st statement is correct
D. Only the 2nd statement is correct

A

A. Both statements are correct

32
Q

TRUE OR FALSE: The owner does not necessarily need to be the one running the company

A

True

33
Q

Determine the compliance in an organization

  1. Job descriptions
  2. Policies & procedures
  3. Leadership
  4. Involvement
  5. Hierarchy

A. Motivational
B. Structural

A
  1. B
  2. B
  3. A
  4. A
  5. B
34
Q

TRUE OR FALSE: Members of the organization must be aware of the personal connections within it as it can be taken advantage of to make work easier

A

True

35
Q

Enumerate the 3 reasons why people form informal groups

A
  1. need for satisfaction
  2. interaction & proximity
  3. similarity
36
Q

The following are the functions performed by informal organizations, EXCEPT:

A. Provide necessary information for members
B. Provide group members opportunity for status, social interaction and fulfillment
C. Influence the work environment
D. Maintain social and cultural values of group members
E. None

A

E. None

37
Q

Categorize the followings impacts of informal organizations

  1. Grapevine communication
  2. Resistance to change
  3. Support service to management
  4. Information flows freely
  5. Channel of Communication

A. Positive
B. Negative

A
  1. B
  2. B
  3. A
  4. A
  5. A
38
Q

______ is carried out by individuals, families, neighbors, friends, and workmates. It includes the maintenance of health, prevention of disease, self-diagnosis, self-treatment, including self-medication, and self-applied follow-up care and social support to the sick and weak members of the family before or after contact with the health services

A

Self care

39
Q

TRUE OR FALSE: When we become more responsible of ourselves, we try to do early detection of diseases

A

True

40
Q

Match the levels of Healthcare.

  1. Responsibility: preventive healthcare
  2. Responsibility: provides patients with more advanced curative healthcare facilities
  3. Responsibility: provides patients with the curative healthcare facilities
  4. Have training of healthcare professionals and research centers
  5. Tier of healthcare services that first comes into contact with a patient

A. Primary
B. Secondary
C. Tertiary

A
  1. A
  2. C
  3. B
  4. C
  5. A
41
Q

Match the levels of Healthcare.

  1. First responders, first contact person
  2. Where patients having various abnormalities are referred to
  3. Example: Lung Center
  4. Example: UST Hospital
  5. Example: nurses in barangays

A. Primary
B. Secondary
C. Tertiary

A
  1. A
  2. B
  3. C
  4. C
  5. A
42
Q

Match the government organizations participating of Healthcare.

  1. Implementing arm of the DOH
  2. Mandated to implement and monitor health and health-related laws, regulations, policies and programs
  3. Develops national health policies and programs
  4. Provider of special or tertiary health care services
  5. Coordinate with regional offices of other departments, offices and national government agencies as well as local government units within the region

A. DOH
B. CHDs
C. LGUs

A
  1. B
  2. B
  3. A
  4. A
  5. B
43
Q

Match the government organizations participating of Healthcare.

  1. Provider of technical assistance to other health providers specially to LGU
  2. Local government Code of 1991
  3. Regulator of all health services and products

A. DOH
B. CHDs
C. LGUs

A
  1. A
  2. C
  3. A
44
Q

Match the Healthcare Providers.

  1. Laboratories
  2. Traditional healers
  3. Hospitals
  4. Clinics
  5. NGOs

A. Formal
B. Non-formal

A
  1. A
  2. B
  3. A
  4. A
  5. B
45
Q

Match the Healthcare Providers.

  1. Usually treats acute conditions
  2. With in-patient beds and organized professional staff
  3. Before in PT it is called “private practice”
  4. Provides continuous nursing and other health related, psychosocial and personal service
  5. Freestanding

A. hospitals
B. long term care facilities
C. home health care
D. ambulatory care facilities

A
  1. A
  2. B
  3. C
  4. B
  5. D
46
Q

Match the Healthcare Providers.

  1. Usually treats chronic conditions
  2. Usually do not have outpatient care
  3. The provision of services such as nursing, therapy, and health related homemaker or social services in the patient’s home
  4. Do not have 24-hour doctors
  5. Primary function is to provide in-patient medical, nursing and other health related services to patients for both surgical and non-surgical conditions

A. hospitals
B. long term care facilities
C. home health care
D. ambulatory care facilities

A
  1. B
  2. B
  3. C
  4. B
  5. A
47
Q

_________ is a work or organization that provides health insurance coverage to a voluntary enrolled consumer population for a monthly or annual fee

A

National Health Insurance Program (NHIP) - Philhealth

48
Q

All healthcare professionals must be licensed by the ______

A

PRC (Professional Regulatory Commission)

49
Q

Every PT must have their licensed renewed every ______ for continual professional development (CPD)

A

3 years

50
Q

TRUE OR FALSE: Licensure is applicable for individuals and organizations.

A

True

51
Q

_______ is the process of granting recognition to an institution after it has met predetermined standards

A

Accreditation

52
Q

__________ recognizes HC facilities, educational facilities and individual as having met predetermined standards and provides additional privileges and benefits

A

Certification

53
Q

What are the 3 issues confronting the healthcare system?

A
  1. cost
  2. entitlement and access
  3. quality
54
Q

Driving force for change in the healthcare system

A. cost
B. entitlement and access
C. quality

A

A. cost

55
Q

Market forces to maximize profits by minimizing costs

A. cost
B. entitlement and access
C. quality

A

A. cost

56
Q

Supply of qualified professionals

A. cost
B. entitlement and access
C. quality

A

C. quality

57
Q

Guaranteed minimum services available for all

A. cost
B. entitlement and access
C. quality

A

B. entitlement and access

58
Q

Ability to make use and get the service

A. cost
B. entitlement and access
C. quality

A

B. entitlement and access

59
Q

Evaluation of safety & effectiveness of service delivery

A. cost
B. entitlement and access
C. quality

A

C. quality

60
Q

Provided by the government

A. cost
B. entitlement and access
C. quality

A

B. entitlement and access

61
Q

______ is the exodus of highly qualified people from a country

A

Brain Drain

(3) Organization & Administration (12 decks)

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