S.1.4 Org. Stability & Change

Question 1

Types of change:

Answer 1

• Life cycle: Stages of maturation, growth, or aging
• Dialectical (struggle-based): Spurred by tensions and contradictions, often in moves from one side to the other
• Evolutionary: Through environmental adaption
• Teleological (vision-based): Results from a strategic vision

Question 2

Lewin’s Approach to Change Management:

Answer 2

• Unfreezing: Overcoming resistance
• Moving: Using the organization’s energy
• Refreezing: Stabilization

Question 3

Innovation

Answer 3

refers to the implementation of a new or significantly improved product or service or new organizational process.

Question 4

A platform

Answer 4

is defined as an evolving eco-system that is created from many interconnected pieces.

Question 5

Planned change assumptions:

Answer 5

• Change can be implemented and planned for in a rational way
• Change agents (typically managers) know which direction is best
• Affected people (typically employees) are sturdy, typically resisting change

Question 6

Convergence:

Answer 6

Reproduction and refinement of established behavior

Question 7

Divergence:

Answer 7

Temporary phase of upheaval in which an organization’s taken-forgranted assumptions are challenged and changed

Question 8

Path dependence:

Answer 8

reproducing stability at the expense of organizational change

Question 9

Change

Answer 9

fundamentally refers to a transition that occurs from one state to another.

Question 10

Types of Lock-in:

Answer 10

• Resource-based lock-in
• Normative lock-in
• Cognitive lock-in