Ryder then and now

Question 1

When and how was Ryder founded?

Answer 1

Founded in 1933 by Jim Ryder from a $35 down payment on 1 truck.

Question 2

How many employees work at Ryder?

Answer 2

Over 39,000 employees including 9,500+ drivers and 6,300 technicians.

Question 3

What benefits does Ryder offer?

Answer 3

Comprehensive benefits package including health, dental, vision, prescription, 401k and an employee stock purchase program.

Question 4

How does Ryder make money?

Answer 4

We provide services to over 50,000 customers through programs such as truck leasing, rental, maintenance, used vehicle sales, transportation solutions, routing and scheduling, administrative support, and transportation/logistics management.

Question 5

What are the 4 divisions within Ryder?

Answer 5

Fleet Management Solution, Dedicated Transportation Solutions, Supply Chain Solutions, and Central Support Services.

Question 6

Explain Fleet Management Solutions:

Answer 6

Truck leasing and rentals, maintenance, used vehicle sales, fueling needs, and safety services (largest part of our revenue at 62%). ChoiceLease (leasing equipment is the largest part of FMS revenue)
SelectCare On Demand

Question 7

Explain Dedicated Transportation Solutions

Answer 7

Provides turnkey transportation solutions to help businesses run lean, stay safe, and increase agility by providing customers with drivers, vehicles, routing and scheduling, management, and administrative support.
 Supported by IT and Engineering Solutions.

Question 8

Explain Supply Chain Solutions

Answer 8

Manages the flow of goods from the acquisition of materials to delivery of finished products. This includes providing warehousing, leading logistic management, transportation management, product support, and value-added services.

Question 9

Explain Central Support Services

Answer 9

Is the home to many departments that support Ryder’s employees, as well as organizational and functional area leadership.
	Accounting and Finance
	Human Resources and Recruiting
	Informational Technology
	Global Marketing and Communications
	Legal and Safety Services

Question 10

What and where are the 4 corporate Ryder locations?

Answer 10

o Global Headquarters – Miami, FL (Home to many departments that support Ryder employee’s.)
o Shared Services Center – Alpharetta, GA (Multiple departments that support Ryder’s external customers.)
o Operations Management Center – Novi, MI (Approx. 650 employees that manage over 30 customers, as well as approx. 45 support teams.)
o Transportation Management Center – Fort Worth, TX (Center of Ryder’s Transportation Management service. Central Control Tower that manage procurement, optimization, and executions of $4.6 billion of freight.)

Question 11

Some of Ryder’s largest customers are?

Answer 11

Toyota – Supply Chain, CVS, WCD, Goodyear - DTS, Shell – DTS (oil and gas), Coca Cola - FMS and Apria Healthcare – DTS

Question 12

What are some accounts you recruit for and can you go through qualifications for one of them?

Answer 12

Example: CVS Pharmacy has an additional background check.

Question 13

How large is Ryder in North America?

Answer 13

One of North America’s largest fleets of trucks, at over 272,000 vehicles, providing access to industry leading technologies, as well as over 55 million sq. ft. of warehouse space.

Question 14

How does Ryder feel about safety?

Answer 14

We are an industry leader in safety and security due to our strong safety culture.

Question 15

How many maintenance facilities does Ryder have?

Answer 15

We also have over 800 maintenance facilities providing our drivers with 24/7 roadside assistance.

Question 16

What was Ryder’s revenue last year?

Answer 16

8.4 Billion (2020)

Question 17

What percentages do FMS, DTS, SCS fill for Ryder in terms of business?

Answer 17

FMS – 62%, DTS – 13%, SCS – 25%.

Question 18

Who is Ryder’s CEO?

Answer 18

Robert Sanchez

Question 19

What are the 4 leadership competencies?

Answer 19

o Judgment
o Relationship
o Character
o Results