RW: Group Process: Navigating the Dynamics Flashcards

1
Q

Primary Group

A

Spontaneous and have informal social processes and structures
Membership is automatic and freely chosen

i.e. friend groups, neighbors, family

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2
Q

Secondary Group

A

Exists for a specific purpose, emphasizing completing a job and/or accomplishing specific goals
Membership is more selective and group’s social processes and structures are formalized

i.e. student council, an exercise group, committee

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3
Q

Definition of a group

A

A collection of persons who engage in repeated, face-to-face communication, identify with each other, are interdependent, and share a common purpose or purposes

Meets basic needs for belonging, security, safety

Shapes thinking and behaviour through internal processes of acceptance and rejection

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4
Q

Characteristics that Influence Functionality of Small Groups

A

a. Group purpose
- education
- support
- socialization
- therapy

b. Group goals (achievable and measurable)

c. Group size (dictated by purpose)
- 6-8 ideal for therapeutic
- 10 for educational

d. Group member composition
- functional similarity of participants

e. Group norms
- unwritten rules of conduct
- universal norms vs group-specific norms

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5
Q

Group Dynamics

A

Communication processes and behaviours occurring during the life of the group

  • combination of individual and group characteristics
  • influence success of reaching goal and member satisfaction
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6
Q

Group Behaviours (functions)

A
  1. Task-related function
    - goal-oriented and instrumental
  2. Group maintenance function
    - interpersonal and interactive
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7
Q

Group Cohesiveness

A

Sense of unity or togetherness, sense of pride in membership, emotional commitment or sense of loyalty

Allows groups to weather internal conflicts

*risk of groupthink

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8
Q

Phases of Group Development

A
  1. Forming
  2. Storming
  3. Norming
  4. Performing
  5. Mourning
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9
Q

Group Leader

A

In a position of authority over the group, exerts a varying degree of control over both the content and process of a group

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10
Q

Group Facilitator

A

Self-reflective, process-person who has a variety of human, process, technical skills and knowledge

Assists group to journey together to reach goal

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11
Q

Facilitator Roles

A
  • design an appropriate process to achieve outcome
  • observe what is happening and not happening
  • identify and raise problems that hold group back
  • challenge inappropriate behaviour
  • pose new approaches for problem solving
  • mobilizing intervention to improve functioning
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12
Q

Groupthink

A

Desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome

cohesion > goal

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13
Q

Characteristics of an Ineffective Group

A

a. goals are vague or imposed without discussion
b. communication is guarded and feelings are not always given attention
c. power is not shared, resides with leader
d. decision-making occurs with no consultation
e. controversy and open conflict are not tolerated
f. one-sided focus
g. individual resources not used
h. problem solving abilities low

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14
Q

Guidelines for Solution-focused Interventions

A

a. assess what is happening
b. identify problem
c. review evidence for intervention
d. identify expected outcomes (specific, achievable and measurable)
e. evaluation and reassess

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15
Q

Group Member Roles that help

A
Task roles (initiator, information seeker, summarizer, orienter, reality tester)
Maintenance roles (harmonizer, encourager, standard setter, compromiser)
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16
Q

Group Member Roles that impede

A

aggressor, competitor, sympathy-seeker, horsing-arounder, withdrawer

17
Q

Facilitating Solution-Focused Interventions

A

a. Relationship development
- icebreakers
b. Idea generation
- brainstorming
- nominal group technique (vote whose idea is best)
c. Capacity building
- improving group relationships (through games and get to know)
d. Adaptive Learning
- appreciative inquiry (highlight things that work)