RTMT, Monitoring Voice Mail, and the Disaster Recovery System Flashcards
Name five tasks that administrators can perform with the RTMT.
- Monitor a set of management objects reflecting the health of the system.
- Generate email alerts for when objects hit certain thresholds.
- Collect and view traces.
- View Syslog messages.
- Work with performance-monitoring counters.
How is RTMT different from most other CUCM features and services?
It’s a client application installed on an administrator’s workstation.
What two user groups must someone be in to use the RTMT?
Standard CCM Admin Users
Standard RealtimeAndTraceCollection
What protocol does RTMT use to connect to CUCM servers?
HTTPS
Which CUCM service supports RTMT by allowing it to retrieve real-time information from a server in the cluster?
Cisco AMC Service
Which CUCM service supports RTMT by maintaining real-time information such as performance counter statistics and critical alarms?
Cisco RIS (Real-time Information Service) Data Collector
Which CUCM service should be chosen to adjust RTMT service parameters?
Cisco AMC Service
Which RTMT menu provides system and platform health monitoring?
System
Which RTMT menu provides appliance-specific statistics and summaries, as well live call-processing information?
CallManager
Which RTMT menu displays configuration or license summaries and includes the Call Path Analysis tool?
AnalysisManager
The RTMT System Summary provides an overview of what three items on a CUCM server?
Virtual memory
CPU
Common partition
What term does RTMT use for the counters it monitors?
perfmon counters
What area of RTMT displays triggered updates?
Alert Central
What RTMT feature allows the administrator to view traces on the server without downloading the trace files?
Remote Browse
What RTMT feature displays error messages from the system, application, and security log?
SysLog Viewer
What RTMT option shows graphs for registered phones, calls in progress, and active MGCP ports and channels?
CallManager Summary
What RTMT option displays calls in progress for each gateway type?
Gateway Activity
What RTMT option allows the administrator to find phones, gateway devices, H.323 devices, CTI devices, etc.?
Device Search
What RTMT option shows CUCM replication status, number of change notification requests queued in the database, and the number of connection clients?
Database Summary
How many different voice mail reports are available in Cisco Unity Connection Serviceability?
19
What report shows all users who have entered a wrong PIN when trying to access voice mail?
Phone Interface Failed Logon Report
The Disaster Recovery System collects backups for which servers in a cluster?
All of them
Which servers is the Master Agent service functional on when the Disaster Recovery System is running?
Only on the Publisher
What runs on each server in a cluster when the Disaster Recovery System is active?
Local Agent
