RTMT, Monitoring Voice Mail, and the Disaster Recovery System

Question 0

Name five tasks that administrators can perform with the RTMT.

Answer 0

1. Monitor a set of management objects reflecting the health of the system.
2. Generate email alerts for when objects hit certain thresholds.
3. Collect and view traces.
4. View Syslog messages.
5. Work with performance-monitoring counters.

Question 1

How is RTMT different from most other CUCM features and services?

Answer 1

It’s a client application installed on an administrator’s workstation.

Question 2

What two user groups must someone be in to use the RTMT?

Answer 2

Standard CCM Admin Users

Standard RealtimeAndTraceCollection

Question 3

What protocol does RTMT use to connect to CUCM servers?

Answer 3

HTTPS

Question 4

Which CUCM service supports RTMT by allowing it to retrieve real-time information from a server in the cluster?

Answer 4

Cisco AMC Service

Question 5

Which CUCM service supports RTMT by maintaining real-time information such as performance counter statistics and critical alarms?

Answer 5

Cisco RIS (Real-time Information Service) Data Collector

Question 6

Which CUCM service should be chosen to adjust RTMT service parameters?

Answer 6

Cisco AMC Service

Question 7

Which RTMT menu provides system and platform health monitoring?

Answer 7

System

Question 8

Which RTMT menu provides appliance-specific statistics and summaries, as well live call-processing information?

Answer 8

CallManager

Question 9

Which RTMT menu displays configuration or license summaries and includes the Call Path Analysis tool?

Answer 9

AnalysisManager

Question 10

The RTMT System Summary provides an overview of what three items on a CUCM server?

Answer 10

Virtual memory
CPU
Common partition

Question 11

What term does RTMT use for the counters it monitors?

Answer 11

perfmon counters

Question 12

What area of RTMT displays triggered updates?

Answer 12

Alert Central

Question 13

What RTMT feature allows the administrator to view traces on the server without downloading the trace files?

Answer 13

Remote Browse

Question 14

What RTMT feature displays error messages from the system, application, and security log?

Answer 14

SysLog Viewer

Question 15

What RTMT option shows graphs for registered phones, calls in progress, and active MGCP ports and channels?

Answer 15

CallManager Summary

Question 16

What RTMT option displays calls in progress for each gateway type?

Answer 16

Gateway Activity

Question 17

What RTMT option allows the administrator to find phones, gateway devices, H.323 devices, CTI devices, etc.?

Answer 17

Device Search

Question 18

What RTMT option shows CUCM replication status, number of change notification requests queued in the database, and the number of connection clients?

Answer 18

Database Summary

Question 19

How many different voice mail reports are available in Cisco Unity Connection Serviceability?

Answer 19

19

Question 20

What report shows all users who have entered a wrong PIN when trying to access voice mail?

Answer 20

Phone Interface Failed Logon Report

Question 21

The Disaster Recovery System collects backups for which servers in a cluster?

Answer 21

All of them

Question 22

Which servers is the Master Agent service functional on when the Disaster Recovery System is running?

Answer 22

Only on the Publisher

Question 23

What runs on each server in a cluster when the Disaster Recovery System is active?

Answer 23

Local Agent

Question 24

What’s the URL extension for browser access to the Disaster Recovery System?

Answer 24

drf

Question 25

Briefly describe the actions of the Disaster Recovery System.

Answer 25

It collects backups for all servers in a cluster to a central location and archives the backup data to a physical storage device.

Question 26

What protocol does the DRS use to copy data for backup?

Answer 26

SFTP

Question 27

In what file format are backups created by DRS stored?

Answer 27

.tar

Question 28

What’s another use for DRS in addition to creating backups?

Answer 28

Migrating from a physical server to a VMware server.

Question 29

Name four actions performed by the DRS Master Agent.

Answer 29

1. Store system-wide registration information
2. Maintain a schedule of backup tasks
3. Store backups
4. Interface with administrators

Question 30

What DRS area displays the status of each component as it’s being brought back online?

Answer 30

Restore Wizard

Question 31

How many past backups are visible in the DRS history?

Answer 31

20