Administrator and End User Interfaces

Question 0

Name the five CUCM access categories.

Answer 0

CUCM Administration
Cisco Unified Serviceability
Disaster Recovery System
Cisco Unified OS Administration
Cisco Unified Reporting

Question 1

What protocol(s) can one use to reach CUCM applications over the web?

Answer 1

HTTPS only.

Question 2

Which CUCM access categories require an administrator password?

Answer 2

Cisco Unified OS Administration and the Disaster Recovery System.

Question 3

What is the default username for the CUCM Administration page?

Answer 3

CCMAdministrator

Question 4

Besides the application admin password and administrator password, there’s a third required CUCM password. What’s it called and what is it used for?

Answer 4

The security password is used by CUCM servers joining the cluster as subscribers.

Question 5

The CDR Analysis and Reporting feature is accessed via which CUCM access category?

Answer 5

Cisco Unified Serviceability

Question 6

The CUCM SNMP options are edited via which access category?

Answer 6

Cisco Unified Serviceability

Question 7

How many servers can exist in a CUCM cluster?

Answer 7

20

Question 8

Name and briefly describe the two types of services on CUCM servers.

Answer 8

Network services are automatically activated and are required for the operation of the server.

Feature services may be selectively activated or deactivated.

Question 9

Alarms, logs, and traces are configured using which CUCM access category?

Answer 9

Cisco Unified Serviceability

Question 10

NTP server resources are defined using which CUCM access category?

Answer 10

Cisco Unified OS Administration

Question 11

The GUI to ping other network devices is found on which CUCM access category?

Answer 11

Cisco Unified OS Administration

Question 12

Name the two locations to which the CUCM DRS can write data.

Answer 12

A local tape drive and an SFTP server.

Question 13

By default, which accounts can access the CUCM CLI?

Answer 13

Only the administrator account

Question 14

Name A, B, and C in the following statement about CUCM user privileges:

[A] are assigned to [B]; [B] are assigned to [C]; [C] define privileges to applications.

Answer 14

A. Users
B. Groups
C. Roles

Question 15

Name the three privilege types that can be assigned to a CUCM resource.

Answer 15

No Access
Read
Update

Question 16

How many standard user roles are defined in CUCM 8.0?

Answer 16

39

Question 17

How many standard groups are there in CUCM?

Answer 17

24

Question 18

How do standard groups relate to standard roles in CUCM?

Answer 18

Standard roles are assigned to standard groups so the group members inherit defined privileges.

Question 19

Name the CUCM enterprise parameter that defines what privileges a user receives if he’s a member of multiple groups. What’s the default?

Answer 19

Effective Access Privileges for Overlapping Groups and Roles. The default is Maximum. (The alternative is Minimum.)

Question 20

Name the URL extensions that give direct web access to:

1. CUCM Administration
2. Cisco Unified Serviceability
3. Disaster Recovery System
4. Cisco Unified OS Administration
5. Cisco Unified Reporting

Answer 20

1. ccmadmin
2. ccmservice
3. drf
4. cmplatform
5. cucreports

Question 21

What is the name of the CUCM user group that has full access to all named roles?

Answer 21

SuperUsers

Question 22

How do the GUI access options differ between CUCM and CUC?

Answer 22

They are the same, except CUC Administration replaces CUCM Administration.

Question 24

Name the URL extension that gives direct access to the CUC Administration page.

Answer 24

cuadmin

Question 25

What CUC configuration set defines the features that users can access, including quantity-restricted licensed features?

Answer 25

Class of Service (CoS)

Question 26

Name and briefly describe the three CUC template types.

Answer 26

1. User templates define standard user operation and settings.
2. Call Handler templates define operational modes.
3. Contact templates define standard contact settings.

Question 27

In what CUC access option are HA features configured?

Answer 27

CUC Serviceability

Question 28

Name and briefly describe the three CUC handler types.

Answer 28

1. Call handlers answer calls and play prompts to callers.
2. Directory handlers provide directory assistance.
3. Interview handlers collect information from callers.

Question 29

What protocol does CUC use to send SMS notifications to end users?

Answer 29

Short Message Peer-to-Peer Protocol (SMPP)

Question 30

Name the four CUPS GUI access categories.

Answer 30

Cisco Unified Presence Administration
Cisco Unified Serviceability
Cisco Unified OS Administration
Disaster Recovery System

Question 31

Name the two protocols that CUPS supports for inter-domain presence features.

Answer 31

SIP and XMPP

Question 32

Name the two CME administrator roles and how their access privileges differ.

Answer 32

The system administrator has full access to CCP. The customer administrator starts with the same access, but access privileges can be restricted.

Question 33

Name the three CLI configuration requirements for CCP to work.

Answer 33

1. Create local usernames and passwords.
2. Enable HTTP or HTTPS server (or both).
3. Configure VTYs to use local usernames for logins, and to permit Telnet or SSH in.

Question 34

What protocol does CME use to communicate with CUE?

Answer 34

SIP

Question 35

Give the CME CLI command that connects to a CUE module located in slot 1/0.

Answer 35

service-module internal-services-module 1/0