Routing Pools&SmartPhrase

Question 1

P MER PUL CLINICAL ALL

Answer 1

Refills for physicians at 202 S Park St, medication requests
for 202 S Park St, medical questions, route encounters to
be closed for 202 S Park St here.

Question 2

P MER PUL RECEPTION

Answer 2

Any 202 S Park St patient encounter that needs to
schedule an appointment should be sent here, including
messages for staff to call once templates are released.

Question 3

P MER PUL SOCIAL WORKERS

Answer 3

Encounters where patients are needing social worker
services, for 202 S Park St patients.

Question 4

.ACCLOSEENCOUNTER

Answer 4

Use this if no further action is needed with encounter

Question 5

.ACMESSAGE

Answer 5

Use when leaving messages for patients

Question 6

.ERMRECORDSREQUEST

Answer 6

Use this with diagnosis to fill out ERM form.

Question 7

.ERMTELEMOREINFO

Answer 7

Use this also when filling out ERM, this will be in the telephone encounter portion to document that the request has been sent.

Question 8

.PULMACCESS

Answer 8

Use this when patient starts to ask for sooner appointment. This will remind you of all the steps to take.

Question 9

.PULMDICONNECTED CALL

Answer 9

Use this whenever you are unable to complete your call with a patient. Bad connection/ hang up

Question 10

.PULMFAXFOLLOW

Answer 10

Use this any time you fax something anywhere for patient.

Question 11

.PULMHOSP

Answer 11

Use this when you specifically are unable to schedule a hospital follow up in the time frame requested.

Question 12

.PULMLDCT

Answer 12

Use if a patient is inquiring about the LDCT program only.

Question 13

.PULMMDTRIAGE

Answer 13

Use this whenever you get a denial and need to send referral information to clinical staff (or surgery schedulers) for review.

Question 14

.PFTLEFTMESSAGE

Answer 14

Use when leaving a message to schedule PFT ONLY.

Question 15

.PFTNEEDED

Answer 15

Use when unable to schedule PFT to let providers know you have attempted to schedule PFT, what should next step be.

Question 16

.PULMNOTE

Answer 16

Use when sending general information back to clinical.( pulm specific)

Question 17

.PULMPRIORAUTH

Answer 17

Use this whenever you apply for a prior authorization for pre-clinic testing ordered by our providers and the patients requests to have them done outside of UW.

Question 18

“.UHPFTLAB
.UWMFPFT “

Answer 18

Both are used when we get orders sent through re-patient or workstation for PFT from other UW clinics.

Question 19

.PULMPAFORWARD

Answer 19

Use when PA has been completed and scheduled