Pulm

Question 1

Meriter PFT Department Code

Answer 1

16070
-Changing Department to schedule PFTs in Book it@202 only
-Searching View schedules for PFT rooms

Question 2

Schedules View

Answer 2

Scheduling PFTs & CXRs

Question 3

.take

Answer 3

used to sign Request Notes of AR

Question 4

.initials

Answer 4

used when signing notes of a phone encounter

Question 5

Insurance

Answer 5

MC=Medicare
-if PT has 2 insurances confirm them both

Question 6

FRF

Answer 6

Financial Responsibility Form

Question 7

Radiology (X-Ray)

Answer 7

608-263-9729

Question 8

Echo (???)

Answer 8

608-263-9014

Question 9

PT is new if

Answer 9

-Never seen by UW Pulm
-Not seen in over 3 years

Question 10

Fax Follow Up Info

Answer 10

-Was fax received? Yes
-Is PT Scheduled? Yes
-When? ___ Done

-Was fax received? Yes
-Is PT scheduled? No
-Will you call pt?-Yes…(No-Try to connect PT w/Clinic)

Was fax received? No
Confirm fax number&resend!

Question 11

A PT is Return if

Answer 11

Seen within 3 years

Question 12

A PT is Second Opinion if

Answer 12

They have a referral from a non-UW pulmonologist

Question 13

A PT is Transfer of Care (TOC) if

Answer 13

-Established in UW Pulm and wants to see new doctor
-Can be done once
-Send to clinical if diagnosis is one that typically needs triage

Question 14

WQ Deferrals

Answer 14

-Comments when deferring for Well: Return sent to Well
-Comments when deferring for templates: Due Month&Year
-Well=t=3 Business days
-Templates=M+(3 months prior)

Question 15

Meriter Pulm Department Code

Answer 15

16013
-Telephone encounters
-Accessing 202 specific providers in View Schedules

Question 16

Solutions View

Answer 16

-When scheduling office visits
-Used 98% of the time

Question 17

“P Mer Pul Clinical All” routing pool (when to use)

Answer 17

-Routing phone encounter to clinical for symptoms if no AR is available.
-Routing phone encounter to clinical for scheduling questions if triage via AR has already been accepted
-Routing AR to request orders
-Routing AR if no availability within provider-requested time frame

Question 18

“P Mer Pul Schedulers” routing pool (when to use)

Answer 18

-leaving a message with PT if no AR exists
-Documenting PA submission
-Documenting a fax sent

Question 19

Established WQ Checklist #2

Answer 19

Calls:
-0=See Part 1 and send to well (deferring 3 business days first) or triage (if necessary)
-1 (failed)=Live call PT & if no answer, document & defer 2 business days to call again
-1 (Success)=Live call and send for letter if no answer