ROM: Delivery Methodology

Question 1

What is the objective of foundation Delivery Methodology?

Answer 1

Define the optimal delivery approach and embed policies for rapid and efficient automation in a structured, controlled and repeatable manner.

• Enables RPA to be delivered in a structured, controlled and repeatable manner
• Creates re-usable, resilient and scalable assets that reduce delivery effort and long-term service costs
• Helps mitigate risk by providing early visibility of potential issues

Question 2

Name the phases for delivery methodology

Answer 2

• Define
• Design
• Build and Test
• UAT
• Deploy

Question 3

Define the Define phase

Answer 3

• Understand how the manual process works and what the business requires from the process
• Document the detail required to train a digital worker in PDD
• Complete Functional Requirements Questionnaire (FRQ) to capture key details around the process
• Walkthrough PDD and FRQ with process SME to validate definition

Question 4

Define the Design phase

Answer 4

• Complete a SDD documenting the proposed solution design
• Walkthrough the new design with process SME to confirm changes in approach
• Confirm agreement and approval of the design with business

Question 5

Define the Build and Test phase

Answer 5

• Check/test each part of the process ahead of assembly
• ‘Fail fast’ to reduce the risk of the different parts of the solution not coming together as a whole
• Test in control room, to prove an object or process works both in the diagram and at full speed
• Collaborate with the ambition to evolve into a more industrial collective, with a production-line approach to delivery

Question 6

Define the 3 key points of UAT phase

UAT: User Acceptance Testing

Answer 6

1. An RPA solution is made up of more that just BP (apps, environments, data, business rules)
2. Aim of the project is for digital workers to use live apps (prod versions of the app/live data)
3. UAT must be conducted by the business (business must prepare acceptance tests)

Question 7

Define the Deploy phase

Answer 7

• Package and release the solution, together with instructions on how to deploy it into the live environment
• Create instructions on how to run the solution as part of a BAU operation (operational handbook)
• Develop a robust Service Model - running BAU should be viewed as a service provided to the business

BAU: Business as usual

Question 8

What is a Design Authorithy and what is its purpose?

Answer 8

A Design Authority is an essential feature of the BP Delivery Methodology and its purpose is to guide the delivery team, advising on how a design should consider aspects such as security, risk and test approach.