Role Of Marketing Flashcards
Define marketing plan
The marketing plan is a document that lists activities aimed at achieving particular marketing outcomes in relation to goods or services
Define marketing
Marketing is the process of planning and executing the conception,pricing, promotion and distribution of ideas goods and service to create exchanges to satisfy individuals
Explain the three different approaches to marketing
Production approach - 1820s - 1920s
• taking orders and delivering products
•henry ford
Sales approach - 1920s - 1960s
• increased conpetition –> increased advertising radio and film
•staff hired and trained efficiently
•marketing was still 2nd role
Marketing approach stage 1 - 1960s - 1980s
• companies became to satify customers needs and wants
•four principles included:
1. Customer orientated
2. Supported by integrated marketing design
3. Aimed at satisfying customers
4. Integrated into business plan to achieve goals
Marketing approach stage 2 - 1980s ->
•focus on corporate social responsiblity
• customer orientation - basing marketing decisions on customers
•relationship marketing - to keep customers satisfied through rewards and customer care
What are the main types of markets?
Resource Industrial Intermediate Consumer --> mass market --> niche market
Define market
A market is an organizsd group of individuals that:
• need or want products
• have money/ purchasinf power
• social and legally authorized to purchase
Explain the resource market
Consists of those individuals or groups involved in all forms of primary production such as mining fishing agriculture and forestry
Explain the industrial market
Includes industries and business that purchase products to use in production of other products or in their daily operations
Explain the internediate market
Consists of whole salers and retailes who purchase finished products and resell for profit
Explain consumer market including mass and niche markets
Individuals who purchase end product and has intentions of using for own leisure
Mass
• seller mass produces, distributes and promotes one product to all customers
Niche
• narrowly selected target market segment
• focus on customers that have specific needs on lifestyle depending on factors such as sex age gender lifestyle sociocultural