Role of HR

Question 1

Types of employee compensation

Answer 1

performance rewards
personal contribution rewards
direct compensation
indirect compensation

Question 2

Role of performance appraisal

Answer 2

measure/monitor employee’s contribution

Question 3

Two workplace environments to improve

Answer 3

physical

psychological

Question 4

Maintaining Effective Work Relationships

Answer 4

Positive Environment
Compensation
Employee Rights

Question 5

HR Management objectives

Answer 5

Improving productivity
Improving Quality of work life
Ensure legal compliance
Foster ethical behavior

Question 6

Two ways HR makes contributions toward productivity improvement

Answer 6

Work organization and design

Combining quantity with quality

Question 7

Improving Quality of Work Life

Answer 7

Autonomy

Chance to make greater contribution to organization

Question 8

Principles, rules, values that individuals use in deciding what is right or wrong

Answer 8

Moral philosophy

Question 9

Ways to create a culture of ethical behavior

Answer 9

create positive work environment
hire ethical individuals
provide ethical training
label/model ethical behavior
create well-defined code of ethics
establish open-door policy
provide Employee Assistance Program

Question 10

Values and principles used to evaluate whether collective behavior of members is appropriate

Answer 10

Business Ethics

Question 11

Ethical Theories

Answer 11

Consequentialist Theories

Deontological Theories

Question 12

Consequentialist Theories

Answer 12

Focus on consequences of manager’s actions

Question 13

Deontological Theories

Answer 13

Focus on rules/duties of managers

Question 14

6 major trends influencing work environment

Answer 14

1. Competition
2. Costs and benefits
3. Productivity Changes (technology)
4. Increasing pace and complexity
5. Symptoms of dysfunction in workplace
6. Societal trends of the 21st century

Question 15

Internal Environment

Answer 15

Technology

Organizational Size

Question 16

External Environment

Answer 16

Economy

International Activities

Question 17

HR Competencies

Answer 17

Transformational leadership
Strategic challenges
Encourage employee involvement
Empower/Facilitate learning
Design process and performance systems
Maintain global business perspective

Question 18

HR Generalist

Answer 18

Broad knowledge

Serves as a source of help and information on HR matters

Question 19

HR Specialist

Answer 19

In-depth knowledge on a specific HRM function

Question 20

HR Functions

Answer 20

Recruiting/Selecting
Training and Development
Compensation and Benefits
Health, safety and security
Employee and labor relations

Question 21

Characteristics of HR

Answer 21

Acumen
Analytical
Action
Engagement
Economic Phenomenon
Customers
Leadership
Political

Question 22

The rules of conduct recognized in respect to a particular class of human actions or particular group or culture

Answer 22

Ethics