Performance Management

Question 1

2 ways organizations use performance appraisal data

Answer 1

administrative- evaluate performance, decisions on pay, etc

developmental- training needs, feedback

Question 2

Role of job analysis in performance appraisals

Answer 2

foundation

establish validity of performance appraisal form

Question 3

Performance appraisal methods

Answer 3

straight-ranking method
alternative ranking
paired comparison
forced distribution
narrative essay
conventional rating forms

Question 4

superior lists subordinates in order from best to worst usually on the basis of overall performance or specific duties

Answer 4

straight-ranking method

Question 5

put best subordinate on top, worst on bottom- keep going until middle is the last one filled

Answer 5

alternative ranking

Question 6

compare each employee to another two at a time on a single standard- the more times an employee is ranked #1 the better

Answer 6

Paired comparison

Question 7

several factors or dimensions where superior assigns only a certain number of subordinates to each of several categories- ex: grading scale

Answer 7

forced distribution

Question 8

rater describes ratee’s strengths, weaknesses, and suggests methods for improvement

Answer 8

narrative essay

Question 9

varied # of performance dimensions measured; output- quality and quantity of performance; easy to develop and use

Answer 9

conventional rating forms

Question 10

Examples of conventional rating forms

Answer 10

Graphic rating scales

Likert scales

Question 11

What makes a performance assessment instrument invalid?

Answer 11

rater errors
incomplete or inaccurate information
poor communication

Question 12

What validity is legally defensible

Answer 12

empirical validity