Responding to incidents, accidents and emergencies

Question 1

Define an accident

Answer 1

an event that results in injury or ill health

Question 2

Define an incident

Answer 2

a near miss that has/had the potential to cause harm

Question 3

Define an emergency

Answer 3

a serious, unexpected and often dangerous situation requiring immediate action

Question 4

What 3 P’s should a first aider consider?

Answer 4

1. preserve life
2. prevent further injury
3. promote recovery

Question 5

What are some first aid considerations?

Answer 5

• assess for danger
• make the environment safe for yourself and anyone else around
• call for help (shout/make a phone call)
• stay with individual
• check they can breathe and are not bleeding profusely
• reassure and comfort the individual
• keep them warm (may be cold and in shock)
• maintain their dignity and respect
• complete written accident report

Question 6

What does DRHABC stand for?

Answer 6

• Danger (is the environment safe for you and the casualty)
• Response (is the casualty responding, by communicating, following instructions or reacting to pain)
• call for Help (make a phone call or shout)
• Airway (check for any obstructions if unresponsive)
• Breathing (are they breathing? is it normal?)
• Circulation (look for bleeding and limbs at unusual angles)

Question 7

In what situations should you evacuate?

Answer 7

• fire/flood
• gas/chemical leak
• bomb threat
• intruder/weapon attack

Question 8

What reasons are there for having an evacuation procedure?

Answer 8

• to preserve life, prevent injury, and prevent illness
• to fulfil legal requirements to keep people safe (HASAWA)
• to fulfil a duty of care to service users
• to know whereabouts of affected individuals

Question 9

What are the 4 evacuation types and define them

Answer 9

Independent/single-stage - everyone can get themselves out
Horizontal - move individuals horizontally away from the danger, on the same floor
Vertical - use stairs to leave the building
Stay-put/delayed - individuals are shut in a safe room until the danger is removed

Question 10

Who might be a threat in HSE and EY settings?

Answer 10

• individual under influence of drugs or alcohol
• individual with mental health issues
• burglar
• family member who is dissatisfied/not allowed contact
• individual with challenging behaviour

Question 11

Define burglary

Define robbery

Answer 11

illegally taking items after breaking into someone’s home

illegally taking property whilst threatening or using force against the person

Question 12

Give some general points to respond to aggressive and dangerous encounters

Answer 12

1. be calm - non-threatening voice and body language
2. speak clearly and firmly and ask them to leave
3. alert other staff
4. keep service users/residents/children away from the incident
5. call the police if they persist and refuse to leave
6. do not put yourself at risk and keep yourself safe

Question 13

Which items are legally not allowed to be carried in a first aid kit?

Answer 13

• medication

- items that have expired should be replaced but could be used as a last resort

Question 14

What is the legislation for first aid in the workplace?

Answer 14

Health and Safety (First Aid) Regulations 1981

Question 15

What are the 5 emergency services?

Answer 15

1. ambulance
2. fire service
3. 999
4. coastguard
5. mountain rescue