Resources

Question 1

eFAAB

Answer 1

Electronic Flight Attendant Announcements eBooklet.

Question 2

eFAOM

Answer 2

Electronic Flight Attendant Operations Manual.

Question 3

Flight Info App

Answer 3

Provides information for each flight you work, and it keeps track of flight-specific events.

Question 4

Flying Together

Answer 4

Is an internet site for all United coworkers; Flying together provides news and information about the company and your coworkers; access to all departments and links to the tools that help you do your job.

Question 5

In-flight Service App

Answer 5

App empowers FAs to provide in the moment care when a customer’s experience with United misses the mark.

Question 6

Inflight Service Weekly

Answer 6

Weekly publication for FAs. It’s a go-to resource for the latest division information.

Question 7

IPPM

Answer 7

Inflight Policies and Procedures Manual

Question 8

Link

Answer 8

A required electronic devise used by FAs on all flights, a required duty item.

Question 9

LTD (Lengthy Tarmac Delay) App

Answer 9

U.S Department of Transportation regulations require that water and snack are provided to customers within the first 2 hours of daley or diversion. This applies to is to report LTD requirements by the International Purser/Purser.

Question 10

Manuals App

Answer 10

The library where all digitally-formatted Inflight Serviced Manuals are housed.

Question 11

My Flight App

Answer 11

Provides access to all relevant flight information such as crew list information, as well as customer information and much more.

Question 12

My Safety App (MSA)

Answer 12

Provides FAs the ability to submit Irregular Operations Reports (IORs) and Inflight Safety Action Program (ISAP) reports directly on their Link.

Question 13

News Daily

Answer 13

A daily publication for all employees. It provides news and information relevant to everyone.

Question 14

UMMR Tracker App

Answer 14

Unaccompanied minors. This app provides the management and handling of unaccompanied minors travel.

Question 15

United App

Answer 15

The United app provides customers with boarding passes and travel options, push notifications about their flights, personalized greetings and more.

Question 16

United Voices App

Answer 16

United Voices is the central point for consolidating and coordinating various departmental efforts to improve our operation.

Question 17

Working Together Guidelines

Answer 17

A series of harmonized policies, programs and other relevant information that apply to all employees, except where otherwise noted, modified by local or international law, or otherwise addressed by collective bargaining agreements, division manuals or work rules. These guidelines are the “Flight Plan” to our success in the workplace.