Remote Communication

Question 1

What does a healthcare professional need to remember when Talking on the Telephone?

Answer 1

Voice Clarity

Sincere Voice

Taking Calls for Others

Telephone Manners

How to Say “Goodbye”

Question 2

_________________ and _____________ are critical to developing a strong personal impression as a healthcare professional.

Answer 2

Good Articulation

Pronunciation

Question 3

When talking on the telephone, the person on the other line only hears you. What establish their full impression of you as a healthcare professional?

Answer 3

Politeness

Manners

Question 4

What are the risks of email and texts communications?

Answer 4

You are sending an email into the ethers and relying on it arriving at the right address or, only the intended addressee seeing the note.