Overcoming Communication Barriers

Question 1

Give examples of common communication barriers.

Answer 1

Jargon

Cultural Differences

Intellectual and Physical Disabilities

Mental Illness

Foreign Languages

Question 2

What communication barrier is being displayed when one or both parties involved in a dialogue, will choose to use words or expressions that the other party is unfamiliar with?

Answer 2

Jargon

Question 3

Give several examples of helpful actions when communicating with an individual who only speaks a foreign language.

Answer 3

Gestures

Facial expressions

Touching body your body parts to identify references to body parts

Question 4

When communicating with an individual with mental illness, what are some actions that you should remember as a healthcare professional?

Answer 4

Remain calm, respectful and patient

Individuals with mental illness may behave emotionally or irrationally. This can, in some cases, can lead to drawn-out or ineffective communication.

Question 5

What is the term used when a client projects onto a therapist old feelings or attitudes that they have had about significant people in their past?

Answer 5

Transference

The feelings projected are often regarding parental figures.

Question 6

___________________, in a therapeutic sense, occurs when the therapist projects onto the client old feelings or attitudes that they have had about significant people in their past.

Answer 6

Counter-transference

Like transference, counter-transference changes the focus of the relationship and its’ therapeutic intent.