Adapting Your Communication Style Flashcards
As a health professional, what are the six principle communication areas that should be adjusted depending on the recipient?
Use of Medical Terminology
Use of Industry Jargon
Use of Simplified Description
Use of a Louder Speaking Voice
Use of a Softer Speaking Voice
Sharing of Personal Stories
TRUE or FALSE:
The use of Industry Jargon must be used with the friends and family of the client.
FALSE.
It should NEVER be used.
TRUE or FALSE:
Shared personal stories can be discussed between colleagues.
TRUE.
It is SOMETIMES discussed between colleagues.
TRUE or FALSE:
Use of Simplified Descriptions when communicating to people from the Insurance Company.
FALSE.
It is NEVER used when communicating with these recipients.
Louder Speaking Voice is used with _______________.
Clients with Hearing Impairment
