Relational Maintenance Flashcards
1
Q
3 types of social support
A
emotional support (being empathic)
informational support (informational sources)
instrumental (physical help)
2
Q
apology
A
to admit wrongdoing and take responsibility for your own role in the conflict
3
Q
forgiveness
A
an emotional transformation in which you let go and move beyond the wrong you perceive the other has done for you
4
Q
relational transgression
A
where one partner violates the explicit or implicit terms of the relationship, letting the other down in some important way
5
Q
3 parts of a good apology
A
Acknowledgment of responsibility
Offer of repair
Expression of regret
