related words, quickly check pre exam! 2 Flashcards
DMO
Destination marketing organization
NGO
Non-Governamental Organization
Manager
A professional who is in charge of achieving goals and directing activities
Top level management
Head of department between operational level and middle management
Middle level management
directs activities of operational levels
Interpersonal roles
direct employee who is responsible for progress and result
Informational roles
manager who needs to know and be informed
forecasting
planning in advance to be able to manage “what if” situations
CSR
business process, where businesses put effort in people, planet and profits
Leakage
process that doesn’t keep the money spent form the tourists in the country of destination
Multiplier effect
when tourists spend money in the destination generating profits circulation
Staged authencity
showing cultural facts or traditions enhancing them, faking it
Heritage
assets inherited that represent the culture
Leadership
ability to guide, influence and inspire
decision-making role
making decisions
Authoritarian
leader who wants to decide for everyone, doesn’t ask for advices and strictly follows the rules
Democratic
the decision making process is related to the whole team
Trade cooperatives
when companies share together resources to achieve goals
Outsourcing
when a company hires external help for tasks
Overtourism
when tourism is too much in a destination and it gets uncomfortable
Green washing
companies are not meeting sustainability goals and are faking it
Gray washing
companies doesn’t meet sustainability goals
