Reducing Bias by Questioning Assumptions Scenarios

Question 1

You assume a new hire is unenthusiastic because they don’t speak much during meetings.

How can you reduce bias and verify your assumption?

Answer 1

“I noticed you’re quieter during meetings. Do you prefer to contribute in a different way?”

Question 2

You believe someone’s opinion on a topic is uninformed based on their background.

How can you challenge this bias?

Answer 2

“I realize I may be judging unfairly. Can you share more about how you arrived at your perspective?”

Question 3

You feel frustrated that a teammate isn’t meeting deadlines, assuming they’re lazy.

How can you question your assumption?

Answer 3

“I want to check in—I’ve noticed delays on some tasks. Is there something I can do to help?”

Question 4

You assume a customer doesn’t care about a product feature because they didn’t ask about it.

How can you verify this assumption?

Answer 4

“I’d like your thoughts—how important is [feature] to you, and does it meet your needs?”