Emotional Empathy Scenarios Flashcards
A close friend just had a breakup and is crying over the phone.
How can you emotionally connect with their experience?
“I’m so sorry you’re going through this. I can feel how much this hurts, and I’m here for you.”
A coworker is overjoyed after being recognized publicly for their work.
How can you share in their excitement?
“That’s amazing! You totally deserve this recognition—I’m so happy for you!”
A family member is nervous about an upcoming medical procedure.
How can you show emotional empathy?
“I can sense you’re feeling anxious. That’s completely normal—I’d feel the same way in your shoes.”
Your neighbour is frustrated because their car broke down on their way to an important meeting.
How can you acknowledge their frustration?
“That sounds so stressful! I’d be really upset too. Is there anything I can do to help?”