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Business A Level > Recruitment, Selection And Training > Flashcards

Recruitment, Selection And Training Flashcards

1
Q

What is recruitment

A

The process of brining new employees into the business

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2
Q

4 parts of recruitment

A
  • Identify vacancy
  • Draw up job description
  • Draw up person specification
  • Advertise vacancy
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3
Q

What is selection

A

The process of deciding which applicant a business should accept for a job

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4
Q

4 parts to selection

A
  • Review applications
  • Shortlist candidates
  • Interview
  • Appoint new employee
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5
Q

What is a CV

A

A document that an applicant will create providing information that they feel is necessary

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6
Q

What does a CV Include

A 
Personal details
Education history
Employment history
Reasons for applying for job
References
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7
Q

Advantages of CV’s

A
  • Judge applicant by presentation
  • Applicant can increase detail
  • Receive More applications
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8
Q

Disadvantages of CV’s

A
  • People May send CV’s to apply for many jobs without specifically wanting that role
  • Time consuming and difficult to compare applicants
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9
Q

What is an application form

A

A document designed by the firm to request specific information from applicants

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10
Q

Advantages of application forms

A
  • Easy to compare

- More likely that applicant wants role due to longer process

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11
Q

Disadvantages of application forms

A
  • Can’t judge a persons character as well as from a CV
  • Could be a barrier to people applying if process is too time consuming (they may only see advert the day before closing date)
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12
Q

What are letters of application also known as

A

Cover letters

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13
Q

What is a letter of application

A

A document sent with a CB or application form to provide additional information

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14
Q

Advantages of letters of application

A
  • Can be made applicable for job

- For application form it shows personality/ability to present

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15
Q

Examples of reasons why a vacancy may arise

A
  • Growing business
  • Employee is promoted
  • Employee resigns
  • New technology is implemented so new skills are needed
  • Employee is dismissed
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16
Q

What is meant by job description

A

A document that describes the duties of a worker

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17
Q

What is a person specification

A

A profile of the type of person needed for a job

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18
Q

What is meant by internal recruitment

A

Firm looks to fill vacancy from within existing workforce

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19
Q

What is meant by external recruitment

A

Firm looks to fill a vacancy with an applicant from outside of the business

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20
Q

Advantages of internal recruitment

A
  • Cheaper and quicker

- Applicants already familiar with operations

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21
Q

Disadvantages of internal recruitment

A
  • Limits number of potential applicants

- No new ideas brought from outside the firm

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22
Q

Advantages of external recruitment

A
  • New ideas/different experiences

- Larger look of potential applicants

23
Q

Disadvantages of external recruitment

A
  • Longer/more costly process

- Don’t have as great an understanding of applicants

24
Q

What are examples of information presented in a job advert

A
  • Location
  • Salary details
  • Number of hours
  • Closing date
  • Summary of vacancy
25
Q

Examples of methods of recruitment

A
  • Local newspaper
  • National newspaper
  • Specialist magazine
  • Own website
  • Word of mouth
  • Shop window
26
Q

Methods of internal recruitment

A
  • Word of mouth
  • Email
  • Notice board
  • Meeting
  • Forum/intranet
27
Q

What factors should be considered to make recruitment effective

A
  • Ensure it portrays firm
  • Target appropriate applicants so that resources are not wasted
  • Appropriate cost
28
Q

Examples of methods of selection

A
  • interviews
  • Scenario testing
  • Work trial
29
Q

Advantages of using interviews

A
  • Can ask specific questions
  • Judge applicant on how they present themselves
  • Candidates can ask questions
30
Q

Limitations of interviews

A
  • Hard to judge a person in short amount of time

- Extroverts perform better

31
Q

What is a work trial

A

When a candidate comes into the workplace so they and the manager can judge whether they are suitable for the role

32
Q

Advantages of using work trials

A
  • Worker see’s if they like the job

- Manager gets insight into how they work

33
Q

Disadvantages of work trial

A
  • Not accurate representation as worker will be trying hard

- May lead to small loss of production

34
Q

What is meant by training

A

The process of increasing the knowledge and skills of the workforce to enable them to perform their roles effectively

35
Q

What are benefits of training

A
  • Reduces labour turnover
  • Improves productivity
  • Less staff supervision is needed
36
Q

What is meant by induction training

A

Training aimed at introducing new employees to a business and its procedures

37
Q

What are advantages of induction training

A
  • Reduces anxiety doesn’t new staff

- Improves productivity

38
Q

What is meant by on the job training

A

When employees receive training whilst remaining in the workplace

39
Q

Examples of on the job training

A

Demonstration and coaching

40
Q

Advantages of on the job training

A
  • Save costs
  • No loss of production
  • Train alongside colleagues
41
Q

Disadvantages of on the job training

A
  • Quality of training depends on the ability of trainer and time available
  • Bad habits can be passed on
  • Potential disruption to production
42
Q

What is meant by off the job training

A

When employees are taken away from their place of work to be trained

43
Q

Advantages of off the job training

A
  • Wider range of skills obtained
  • Learn from experts
  • Build relationships with colleagues
  • Memorable experiences
44
Q

Disadvantages of off the job training

A
  • Costly
  • Loss of production
  • Employees May leave if they gain new skills/qualifications
45
Q

What are the three types of development training

A

Apprenticeships
Vocational
Academic

46
Q

What are apprenticeships

A

Long term development programmes for workers to learn skills whilst working with a mix of on and off the job training and study
Leads to vocational qualifications

47
Q

Advantages of apprenticeships

A
  • Can earn income whilst training

- Variation of training is motivational(theoretical and practical)

48
Q

Disadvantages of apprenticeships

A
  • Low okay
  • Specific qualifications limit job opportunities
  • On average people with a degree earn more
49
Q

What is academic training

A

This involves learning theoretical knowledge and skills

50
Q

Example of academic training

A

A firm may pay for an employee to undertake an open university qualifications

51
Q

What is vocational training

A

Teaches hands on, applied skills such as carpentry and hairdressing

52
Q

Example of vocational training

A

Hairdressers may pay for employees to undertake additional courses at a beauty school

53
Q

What is training needs analysis (TNA)

A

The process of identifying the gap between current training and training needs so that employees can be given the skills that they need to do their job effectively

Business A Level (16 decks)

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