Recruitment, Selection And Training Flashcards
What is recruitment
The process of brining new employees into the business
4 parts of recruitment
- Identify vacancy
- Draw up job description
- Draw up person specification
- Advertise vacancy
What is selection
The process of deciding which applicant a business should accept for a job
4 parts to selection
- Review applications
- Shortlist candidates
- Interview
- Appoint new employee
What is a CV
A document that an applicant will create providing information that they feel is necessary
What does a CV Include
Personal details Education history Employment history Reasons for applying for job References
Advantages of CV’s
- Judge applicant by presentation
- Applicant can increase detail
- Receive More applications
Disadvantages of CV’s
- People May send CV’s to apply for many jobs without specifically wanting that role
- Time consuming and difficult to compare applicants
What is an application form
A document designed by the firm to request specific information from applicants
Advantages of application forms
- Easy to compare
- More likely that applicant wants role due to longer process
Disadvantages of application forms
- Can’t judge a persons character as well as from a CV
- Could be a barrier to people applying if process is too time consuming (they may only see advert the day before closing date)
What are letters of application also known as
Cover letters
What is a letter of application
A document sent with a CB or application form to provide additional information
Advantages of letters of application
- Can be made applicable for job
- For application form it shows personality/ability to present
Examples of reasons why a vacancy may arise
- Growing business
- Employee is promoted
- Employee resigns
- New technology is implemented so new skills are needed
- Employee is dismissed
What is meant by job description
A document that describes the duties of a worker
What is a person specification
A profile of the type of person needed for a job
What is meant by internal recruitment
Firm looks to fill vacancy from within existing workforce
What is meant by external recruitment
Firm looks to fill a vacancy with an applicant from outside of the business
Advantages of internal recruitment
- Cheaper and quicker
- Applicants already familiar with operations
Disadvantages of internal recruitment
- Limits number of potential applicants
- No new ideas brought from outside the firm
Advantages of external recruitment
- New ideas/different experiences
- Larger look of potential applicants
Disadvantages of external recruitment
- Longer/more costly process
- Don’t have as great an understanding of applicants
What are examples of information presented in a job advert
- Location
- Salary details
- Number of hours
- Closing date
- Summary of vacancy
Examples of methods of recruitment
- Local newspaper
- National newspaper
- Specialist magazine
- Own website
- Word of mouth
- Shop window
Methods of internal recruitment
- Word of mouth
- Notice board
- Meeting
- Forum/intranet
What factors should be considered to make recruitment effective
- Ensure it portrays firm
- Target appropriate applicants so that resources are not wasted
- Appropriate cost
Examples of methods of selection
- interviews
- Scenario testing
- Work trial
Advantages of using interviews
- Can ask specific questions
- Judge applicant on how they present themselves
- Candidates can ask questions
Limitations of interviews
- Hard to judge a person in short amount of time
- Extroverts perform better
What is a work trial
When a candidate comes into the workplace so they and the manager can judge whether they are suitable for the role
Advantages of using work trials
- Worker see’s if they like the job
- Manager gets insight into how they work
Disadvantages of work trial
- Not accurate representation as worker will be trying hard
- May lead to small loss of production
What is meant by training
The process of increasing the knowledge and skills of the workforce to enable them to perform their roles effectively
What are benefits of training
- Reduces labour turnover
- Improves productivity
- Less staff supervision is needed
What is meant by induction training
Training aimed at introducing new employees to a business and its procedures
What are advantages of induction training
- Reduces anxiety doesn’t new staff
- Improves productivity
What is meant by on the job training
When employees receive training whilst remaining in the workplace
Examples of on the job training
Demonstration and coaching
Advantages of on the job training
- Save costs
- No loss of production
- Train alongside colleagues
Disadvantages of on the job training
- Quality of training depends on the ability of trainer and time available
- Bad habits can be passed on
- Potential disruption to production
What is meant by off the job training
When employees are taken away from their place of work to be trained
Advantages of off the job training
- Wider range of skills obtained
- Learn from experts
- Build relationships with colleagues
- Memorable experiences
Disadvantages of off the job training
- Costly
- Loss of production
- Employees May leave if they gain new skills/qualifications
What are the three types of development training
Apprenticeships
Vocational
Academic
What are apprenticeships
Long term development programmes for workers to learn skills whilst working with a mix of on and off the job training and study
Leads to vocational qualifications
Advantages of apprenticeships
- Can earn income whilst training
- Variation of training is motivational(theoretical and practical)
Disadvantages of apprenticeships
- Low okay
- Specific qualifications limit job opportunities
- On average people with a degree earn more
What is academic training
This involves learning theoretical knowledge and skills
Example of academic training
A firm may pay for an employee to undertake an open university qualifications
What is vocational training
Teaches hands on, applied skills such as carpentry and hairdressing
Example of vocational training
Hairdressers may pay for employees to undertake additional courses at a beauty school
What is training needs analysis (TNA)
The process of identifying the gap between current training and training needs so that employees can be given the skills that they need to do their job effectively
