Recruitment & Pay Flashcards
What is selection?
Process of choosing between applicants.
What is the human resources department?
Department in business that deals with recruitment and selection.
What is needs analysis?
How an organisation decides how many and what type of worker is needed.
What is the job description?
Lists the main duties, tasks and responsibilities of a worker.
What is the personal specification?
Lists qualities, qualifications and knowledge needed for a person to do the job.
What is internal recruitment?
When a job vacancy is filled by employing someone inside the business.
Give five advantages of internal recruitment?
- Cheaper
- Quicker
- Person appointed already understands the business.
- The person is already known.
- Gives more opportunities for promotion.
What is external recruitment?
When a job vacancy is filled by employing someone outside the business.
Give three times when external recruitment is suitable.
- No one in the organisation is capable to do the job.
- Someone with new ideas is required.
- More workers are needed than are currently employed.
What is a recruitment agency?
Specialist agency that carries out all tasks involved in recruitment on behalf of an organisation.
What is an employment agency?
Agency that has workers readily available for hire.
What is a letter of application?
Letter written by the applicant that shows why they are suitable for the job.
What is an advantage of using an application letter?
Shows communication skills.
Give an advantage of using a CV.
Shows the applicants ability to organise information.
Give an advantage of using a reference.
Honest assessment as to whether the applicant is suitable or not.
Give an advantage of an interview.
Employer can judge the candidate first hand.
What is Maslow’s hierarchy of needs?
Theory that can be used to explain what motivates workers.
What is motivation?
Encouragement given to workers to work hard and well.
What is time rate?
Paid set sum for each hour worked giving the worker motivation to work a set number of hours.
What is overtime pay?
Extra time rate to persuade workers to work extra hours.
What is a salary?
Worker is paid a set amount each year.
What is piece rate?
Worker is paid for each item completed.
Give three disadvantages of piece rate pay.
- Can lead to waste.
- Higher costs.
- Poor quality work.
What is commission?
Paid to workers for each item sold.
What is a bonus?
Lump sum for a worker when they reach the target level of production.
What is profit sharing?
Paid share of profits the firm makes.
What are fringe benefits?
Non-monetary rewards.
What is gross pay?
Money before deductions.
What is net pay?
Money after deductions.
What are deductions?
Money taken from gross pay for tax, national insurance and pension.
What is income tax?
Tax paid on income.
What are national insurance contributions?
Money paid for sick pay, state pension and unemployment payment.
What are expenses?
Money paid to workers for money spent doing work for the business.
What is empowerment?
Workers feel they have responsibility making them motivated.
Give seven non-pay methods of motivation.
- Fear
- Job rotation
- Job enlargement
- Job enrichment
- Team-working
- Award schemes
- Promotion
Give three reasons why fear is an ineffective motivator.
- Workers decide to change jobs.
- Workers resent their boss.
- Workers won’t contribute willingly to the business.
