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GCSE Business Studies > Recruitment & Pay > Flashcards

Recruitment & Pay Flashcards

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1
Q

What is selection?

A

Process of choosing between applicants.

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2
Q

What is the human resources department?

A

Department in business that deals with recruitment and selection.

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3
Q

What is needs analysis?

A

How an organisation decides how many and what type of worker is needed.

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4
Q

What is the job description?

A

Lists the main duties, tasks and responsibilities of a worker.

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5
Q

What is the personal specification?

A

Lists qualities, qualifications and knowledge needed for a person to do the job.

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6
Q

What is internal recruitment?

A

When a job vacancy is filled by employing someone inside the business.

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7
Q

Give five advantages of internal recruitment?

A
  • Cheaper
  • Quicker
  • Person appointed already understands the business.
  • The person is already known.
  • Gives more opportunities for promotion.
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8
Q

What is external recruitment?

A

When a job vacancy is filled by employing someone outside the business.

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9
Q

Give three times when external recruitment is suitable.

A
  • No one in the organisation is capable to do the job.
  • Someone with new ideas is required.
  • More workers are needed than are currently employed.
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10
Q

What is a recruitment agency?

A

Specialist agency that carries out all tasks involved in recruitment on behalf of an organisation.

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11
Q

What is an employment agency?

A

Agency that has workers readily available for hire.

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12
Q

What is a letter of application?

A

Letter written by the applicant that shows why they are suitable for the job.

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13
Q

What is an advantage of using an application letter?

A

Shows communication skills.

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14
Q

Give an advantage of using a CV.

A

Shows the applicants ability to organise information.

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15
Q

Give an advantage of using a reference.

A

Honest assessment as to whether the applicant is suitable or not.

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16
Q

Give an advantage of an interview.

A

Employer can judge the candidate first hand.

17
Q

What is Maslow’s hierarchy of needs?

A

Theory that can be used to explain what motivates workers.

18
Q

What is motivation?

A

Encouragement given to workers to work hard and well.

19
Q

What is time rate?

A

Paid set sum for each hour worked giving the worker motivation to work a set number of hours.

20
Q

What is overtime pay?

A

Extra time rate to persuade workers to work extra hours.

21
Q

What is a salary?

A

Worker is paid a set amount each year.

22
Q

What is piece rate?

A

Worker is paid for each item completed.

23
Q

Give three disadvantages of piece rate pay.

A
  • Can lead to waste.
  • Higher costs.
  • Poor quality work.
24
Q

What is commission?

A

Paid to workers for each item sold.

25
Q

What is a bonus?

A

Lump sum for a worker when they reach the target level of production.

26
Q

What is profit sharing?

A

Paid share of profits the firm makes.

27
Q

What are fringe benefits?

A

Non-monetary rewards.

28
Q

What is gross pay?

A

Money before deductions.

29
Q

What is net pay?

A

Money after deductions.

30
Q

What are deductions?

A

Money taken from gross pay for tax, national insurance and pension.

31
Q

What is income tax?

A

Tax paid on income.

32
Q

What are national insurance contributions?

A

Money paid for sick pay, state pension and unemployment payment.

33
Q

What are expenses?

A

Money paid to workers for money spent doing work for the business.

34
Q

What is empowerment?

A

Workers feel they have responsibility making them motivated.

35
Q

Give seven non-pay methods of motivation.

A
  • Fear
  • Job rotation
  • Job enlargement
  • Job enrichment
  • Team-working
  • Award schemes
  • Promotion
36
Q

Give three reasons why fear is an ineffective motivator.

A
  • Workers decide to change jobs.
  • Workers resent their boss.
  • Workers won’t contribute willingly to the business.

GCSE Business Studies (14 decks)

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