Rationale Flashcards
What is a Business Case compromised of?
Alignment, Definition, Design, Implementation, and Realisation.
Why is a Business Case necessary?
It allows the business to create succesfull business change programmes.
What is Alignment?
It’s the business deciding where they want to go. It’s compromised of three questions; Where are we? Where do we want to go? How will we get there?
What is Definition?
A phase used to define what will be required to the change, in this phase the following documents can be created: business need log, high level requirements list.
What is the change process defined by John Kotler?
- Establish a sense of urgency (the people we need to convince). 2. Form a powerful guiding coalition (VIP - stakeholder map). 3. Create a vision (from the MOST). 4. Communicate the vision (communication).
What is Design?
The phase in which we create or update the changes required. Examples are: a new business process, IT applications to provide support, an update organisational chart.
What is Implementation?
The phase in which we implement the change (change team has a major influence here). We need to ensure that; the change is delivered on time, risks and issues are dealt with, the key people are participating, we train the right people.
What is Realisation?
The phase in which we evaluate if the change has been implemented succesfuly and if the benefits are coming into play. We also consider if the change can be adopted elsewhere.
What is a Business Analyst?
An advisory role which has the responsibility of investigating business situations, identifying & evaluating options for improving business systems, elaborating and defining business requirements and ensuring effective communication.
What are the responsabilities of a BA?
They investigate business systems and take a holisitic view of the situation. Identify actions required to improve the operation of business system. Document and elaborate the business requirements.
What is the role of a BA in a higher role?
They do strategy implementations, business process redesigns, and specify IT requirements.
How is the BA involved in Alignemnt?
He is aware of the external envrionment and will makes recommendations for change.
How is the BA involved in Definition?
He will identify and liaise with stakeholders, he will also begin to list areas of change.
How is the BA involved in Design?
He will produce a BPI/BPR and will define the IT requirements.
How is the BA involved in Implementation?
He will plan the implementation and communicate the change plan.
How is the BA involved in Realisation?
He will participate in the PIR and identify other opportunities for improvement.
What are other roles within the Business Lifecycle?
There are several roles, examples are SMEs, Business Users, Testers, Developers, System Analysts and more.
What is a Business System?
It’s a set of business components working together.
What is a Business Component?
People, IT, systems, resources, etc.
What is a Business Process?
It’s a linked set of tasks performed by business in reponse to a business event - it produces an output value.
Why do we analyse Business Systems?
To identify strentghts and weaknessses, make recommendations, create a business case, and determine what next.
Why model the Business System?
To understand it, to organise complexity, to describe important functions and to improve it.
What is a Business Analysis Approach made of?
Business Strategy and Objectives are made of; Investigate situation, Consider Perspectives, Analyse Needs, Evaluate Options, Define Requirements.
What happens in Investigate Situation?
Issues and problems are uncovered and the background is studied.
What happens in Consider Perspectives?
Stakeholders are identified and their perspectives analysed.
What happens in Analyse Needs?
The ‘as-is’ is compared with the desired ‘to-be’
What happens in Evaluate Options?
The options are identified and feasability is assesed.
What happens in the Define Requirements?
The requirements are defined.
