Rapport Flashcards

1
Q

Rapport is:

A

Power

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2
Q

Total responsiveness:

A

Rapport

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3
Q

Is created by feeling of:

A

Commonality

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4
Q

People like people who are like:

A

Themselves or how they would like to be

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5
Q

Is more important than substance initially:

A

Style

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6
Q

To have bigger commonality use:

A

Mirroring

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7
Q

Facial expression, Eye contact, Breathing, Tone, volume and tempo of Voice, Words, Posture, Gestures, Space and Touch:

A

Mirroring

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8
Q

Best tools:

A

Matching and Mirroring

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9
Q

The closer way to bond people:

A

Align through their highest values

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10
Q

The basis for the ultimate rapport:

A

Common values

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11
Q

To a relationship lasts forever:

A

Have values totally linked

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12
Q

To support a rapport:

A

Find common values and Fulfill the others most important values

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13
Q

When you beg someone:

A

He likes you less

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14
Q

Neediness can make your value:

A

Smaller

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15
Q

Lack of Integrity, Manipulating with guilt :

A

Sabotage Rapport

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16
Q

Friendships are built on:

A

Trust

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17
Q

Substitute guilt trips to:

A

Gratitude and excitement

18
Q

Inconsiderate destroys:

A

Rapport

19
Q

Hello, I think I dont know you, my name is:

A

Building Rapport with unknown people

20
Q

Asking more about the other:

A

Genuine interest

21
Q

Facial expression:

A

Smile

22
Q

Eye contact:

A

Most of the time

23
Q

Call the other by:

A

Their name

24
Q

Compliment:

A

Moderated and on Things

25
Q

Never:

A

Criticize

26
Q

Do what the person:

A

Does

27
Q

The goal inst to overcome force, but to:

A

Redirect it

28
Q

One of the most destructive words:

A

But

29
Q

Substitute but to:

A

“I respect and/ I agree and”

30
Q

Turn resistence into:

A

Assistance

31
Q

” ___________ is futile because it puts a person on the defensive, making him strive to justify himself”:

A

Criticism

32
Q

” ___________ is dangerous because it can arouse resentment”:

A

Criticism

33
Q

If you dont know what to say, uses:

A

“It reminds me of..” or Why

34
Q

“Ask ________ questions”:

A

Open-ended

35
Q

“Talk abou things that the person ______ about”:

A

Cares

36
Q

Instead of criticize:

A

Understand and Incentive to be better

37
Q

Principle 1:

A

Dont criticize or complain

38
Q

Deepest principle in human nature is craving to be:

A

Appreciated

39
Q

Principle 2:

A

Give sincere appreciation

40
Q

Talk about what she:

A

Wants