Quiz 5 Flashcards
This connects the Northbridge to the CPU
Frontside bus
A USB would be connected to which bridge?
Southbridge
AGP is typically used for what?
Video cards
What are the two launch points in Mac OS X?
- System Preferences
- Utilities
This socket is primarily used by AMD and contains pins on the CPU that align with pins on the socket
PGA
What are two advantages of UEFI over 16 bit BIOS?
- UEFI supports 32 or 64 bit booting
- UEFI supports file systems larger than 2.2TB
This feature is included in Windows and adds features such as transparency and animations:
Aero
List the steps of troubleshooting theory in order:
- Identify the problem
- Establish a theory
- Test the theory
- Establish a plan of action
- Verify full system functionality
- Document findings and outcomes
Which step in the troubleshooting theory involves escalating a problem?
- Test the theory
What are the minimum system requirements for all Windows Vista releases NOT including Home Basic
- 1GB memory
- 15 GB available disk space
_______ is used for monitoring security and maintenance items in Windows 7/8/8.1
Action Center
What are some advantages of organizing hard drive space into multiple partitions?
- Multiboot environment
- Separation of user files from OS and application files
What two methods does Windows use for organizing disk partitions?
- MBR
- GPT
What Windows feature allows unused space on a flash drive to help improve PC performance?
ReadyBoost
Which of the following is NOT a PSU form factor?
a. LPX
b. SFX
c. CFX
d. TFX
LPX
What memory form factor is primarily found in laptops?
SO-DIMM
The BIOS checks for storage devices that may contain the OS. The list and order of these devices is called the:
Boot Sequence
The process of replacing or updating the BIOS is sometimes called?
Flashing the BIOS
You can open the Services applet from the Start | Search bar by typing:
services.msc
Which of the following contains a go-to set of system tools for administrators and advanced users?
Administrative Tools
What are the recommended minimum system requirements for the 32-bit (x86) version of Microsoft Windows 8/8.1?
- 1GB memory
- 16 GB available disk space
How many partitions can be made with the MBR partitioning scheme?
- 4 primary OR
- 3 primary and 1 extended
When should a PC tech work inside the power supply?
Never, the PSU has capacitors that may harm the technician
When helping a customer, asking follow up questions to obtain more information is called:
Eliciting answers
An operating system installation that preserves system settings, personal files, and applications from the older OS version is referred to as an?
Upgrade install
What does RAID stand for?
Redundant array of independent disks
What is the industry name used for DDR3-1333 modules?
PC3-106000
For CPUs WITHOUT integrated memory controllers, which part of the chipset manages communication between the CPU and memory?
Northbridge
What is the single way to access the CMOS setup at boot for a PC?
Trick question, CMOS setup varies from BIOS to BIOS
What is the name of a quick-access pop-up bar in Windows 8/8.1 activated by placing the mouse cursor at the right edge of the screen?
Charms bar
The ability to replace computer system components without causing interruption to the system is known as:
Hot swapping
An important thing to remember when helping an angry customer is to do which of the following?
Remain calm and do not make situations personal
What is placed between the bottom of the cooler heat sink and the top of the processor that makes an airtight connection between the fan and processor?
Thermal compound
To determine bytes per second, or the PC Speed Rating for a given DDR stick, take the MHz speed and multiply by:
8 (the width of all DDR SDRAM sticks)
What is the built in Windows Software based tester for RAM?
Memory Diagnostics Tool
True or False:
PXE and Netboot enable booting of a computer system over a network
True
What are some ways of reducing ESD?
- Raise the humidity
- Use an anti static mat
- Use an anti static wrist strap
- Use an anti static bag
This feature isolates areas of memory to prevent the execution of code from non executable memory locations:
NX bit
How many primary partitions does the GPT allow?
128
What is the maximum length of an internal SATA drive?
1 meter, 40 inches, or 100 cm
What is the first thing that happens when you turn on your computer?
PSU tests for proper voltage and sends a signal to awaken the CPU
After the PSU sends an awake signal to the CPU, what happens?
The CPU executes instructions located at the memory location of the BIOS stored in ROM
What happens after the CPU executes instructions stored in ROM?
BIOS performs POST to check components such as RAM, keyboard, video, mouse etc.
What happens after the BIOS performs the POST?
POST passes control to the bootstrap loader which goes through boot devices to find the OS
Describe a standard PC boot process (4 steps)
- PSU sends wake signal to CPU
- CPU executes instructions at memory location of BIOS stored in ROM
- BIOS performs POST
- POST passes control to boostrap loader which finds a boot device with an OS
x86 refers to what
32 bit OS
x64 refers to what
64 bit OS
x86-64 refers to what
64 bit OS
This refers to your best guess at what is wrong with a PC:
Theory of probable cause
Dividing a hard drive into separate, logical drives is called:
Partitioning
This feature allows easy migration from Vista, 7, 8, and 8.1
Migrates user accounts and settings, apps, and personal files
Windows Easy Transfer
The default file system used by Linux is
ext (extended file system)
Installing more than one OS on a single hard drive is known as?
Multi-boot
What needs to be on an expansion slot to help prevent overheating?
Slot covers
Which of the following refers to the industry name used for DDR-333 modules?
PC-2700
For a user account called “Ethan,” where would you expect to find the personal documents folder in a Windows Vista computer?
C:\Users\Ethan
