Midterm Flashcards
What feature allows you to press a power button and have multiple results such as system booting, hibernation, and resume from hibernation?
Soft power
What socket is required for an AMD Phenom II?
AM3
What is the command-line command used for killing a task?
taskkill
When picking a power supply, what must be chosen properly to support all connected devices?
Wattage
Windows 7 Ultimate can upgrade to what version of Windows 8?
Windows 8 Pro
Tool used in Windows 8/8.1 to determine if your system can handle upgrading to a new version of Windows
Windows Upgrade Assistant
Tool used in Windows Vista / 7 to determine if your system can handle upgrading to a new version of Windows
Windows Upgrade Advisor
Built in, very high speed RAM found in CPUs
SRAM
What do you need to make sure you have if you want to install Microsoft Word onto 20 new computers?
Enough licenses to install 20 copies of Microsoft Word
What Windows utility is responsible for finding, downloading, and installing Windows service packs?
Windows Update
What tool is capable of shrinking volumes and converting basic disks to dynamic disks?
Disk Management
If you can’t understand a customer, what should you do?
Apologize and find another person who can help translate the issue
FM1
A
LGA 1155 & LGA 1156
i3/i5/i7
LGA 775
Core 2 Duo
AM3+
FX
940, AM2, AM2+, AM3, F
Opteron
LGA 775, LGA 1155, LGA 1156, LGA 1336
Xeon
Windows 7 uses _____ to enable transparency and flip 3D
Aero
What are the two most common PC cooling components?
- Fans
- Heat sinks
What kind of fire extinguisher should you use for computer equipment?
Class C
What allows you to load identical images onto a series of Mac OS computers
NetBoot
RAID 0
- Two drives minimum
- Striping
- 0 functional failures
RAID 5
- Three drives minimum
- Striping with parity
- 1 functional failure
RAID 10
- Four drives minimum
- Mirrored striping
- 2 functional failures
What is used to store data and programs for repeated use and does not lose data when power is removed?
Hard drive
What is the first step in the troubleshooting process?
Identify the problem
What interface allows audio to be sent over the same cabling as video?
HDMI
What expansion slot is preferred today for high performance graphics adapters?
PCIe
What feature introduced in Windows 7 allows files and folders to be grouped logically and appear as if they are in the same location?
Libraries
Pressing Ctrl-Shift-Esc will open the ______
Task Manager
What is the flow of static charge from a person to a PC?
ESD (Electrostatic discharge)
Administrators
Have all power over a system
Guests
Can log into a system without having an account
Users
Cannot edit the registry or access critical system files
Power Users
Can not install new devices or access other users’ files or folders
A customer is upset after being transferred from one queue to another. What do you do?
Try to solve the problem without putting the customer on hold or transferring him
The most common bus on computers today is the ______ and its derivatives
PCI
What command can be used to change the owner of a file in Linux?
chown
If you complete a job and find the user is gone, what do you do?
Leave a note detailing what was done and how to contact you
What linux command line tool can be used to check and repair disks?
fsck
What memory chips would you find on a stick of PC3-12800
DDR3-1600