Final Exam Flashcards
The ____ partitioning scheme enables you to create more than four primary partitions without the need to use dynamic discs
GPT
GPT = GUID Partition table, this replaced the MBR which could only support partitions up to 2.2 TB
What does FTP stand for?
File Transfer Protocol
Port 21
What does RDP stand for?
Remote Desktop Protocol
Port 3389
What does HTTPS stand for?
Hyper Text Transfer Protocol Secure
Port 443
What does SMTP stand for?
Simple Mail Transfer Protocol
Outgoing email
(Port 25)
What does IMAP stand for?
Internet Message Access Protocol
Incoming email
(Port 143)
What does POP3 stand for?
Post Office Protocol 3
Incoming email, email is retrieved from a mail server
(Port 110)
Someone calls in about a dead PC. What is a good first question to begin troubleshooting?
a. Did the computer ever work?
b. When did it last work?
c. What do you mean when you say “dead”, what happens when you press the power button?
d. What did you do?
c. What do you mean when you say “dead”, what happens when you press the power button?
(Eliciting answers)
A ____ is a fix for a single problem with the OS, while a(n) ____ is a combination of fixes
Patch, service pack
The ____ uses a portion of the hard drive as an extension of your physical RAM
Page file
What switch can be used with the ping command to continuously send packets until you stop it with the break command?
-t
What type of attack involves changing the MAC address on your computer to match a sever, causing a router to adjust MAC address tables accordingly?
Address spoofing
To begin troubleshooting a computer problem, start by talking to the customer, allow them to explain fully, and ask follow up questions. This process is called _____
Eliciting answers
A magnetic field interfering with electronics is ____
EMI (Electromagnetic interference)
After plugging in a projector to a laptop, a user does not see a display. What would the most likely solution be?
Toggle the display output on the laptop using a function key
When troubleshooting a CPU, issues generally fall into which two categories?
- BSoD
- Overheating
What wireless technology is commonly used with mobile devices to pay for items by placing the phone near a reader?
NFC (Near field communication)
Which tool in certain Windows editions enables you to encrypt the contents of a drive, including the folders of users other than you?
BitLocker
What command is used to change file permissions in Linux?
chmod
What graphical program does Microsoft include with WIndows to partition and format a drive?
Disk Management
A logical drive must be created inside a(n) _____ partition
Extended
Windows 7 uses ____ to enable transparency and Flip 3D
Aero
Order the common troubleshooting steps for mobile devices from least damage to data and apps to worst case scenario:
- soft reset
- hard reset
- uninstall and reinstall ap
- close/force close running apps
- close/force close running apps
- soft reset
- uninstall and reinstall apps
- hard reset
What feature enhances a CPU’s efficiency and enables a single physical CPU to appear as two logical CPUs to the OS?
Hyper-Threading
The ______ MMF fiber connector looks like a F-type coax cable, it’s round and pointy
ST
The ___ MMF fiber connector is square shaped, but slightly bigger than the smallest type of MMF connector
SC (square connector)
The _____ MMF fiber connector is the smallest of the three types, and is square shaped
LC (little connector)
_____ maintains a controlled environment. They have strict control over what apps can be installed and reserve the right to refuse any app that doesn’t measure up. This is called a ____ system
Apple, closed source
_____ can be considered the opposite of Apple. Manufacturers can customize the OS as they see fit, and apps can be purchased through various app stores. This is called a(n) _____ system
Android, open source
What’s the best / most common way to protect against ESD when working in a computer?
Anti static wrist strap
- green | white
- green
- orange | white
- blue
- blue | white
- orange
- brown | white
- brown
T568A
- orange | white
- orange
- green | white
- blue
- blue | white
- green
- brown } white
- brown
T568B
If the computer appears dead with no beeps or screen responses, you can insert a ____ in an expansion slot to diagnose what’s wrong
POST card
Windows uses the _____ tool for migrating user files and settings quickly. If you need to migrate many users, the _____ is the tool
Windows easy transfer, USMT (User state migration tool)
What tool is used in Ubuntu Linux to perform full system backups?
backups
crazy right
The _____ enables you to scramble a file or folder, and thus hides the contents from anyone
EFS (encrypting file system)
What are the seven steps of the laser printing process?
1) processing
2) charging (primary corona, -500 to -1000 vdc)
3) exposing (laser)
4) developing
5) transferring (transfer corona, provides +100 vdc to paper)
6) fusing
7) cleaning
The ____ tool enables you to create a ____, a snapshot of your computer’s configuration at a specific point in time
System Restore, restore point
What error checking feature can be found in main memory, but is not capable of error correcting?
Parity
Which of the following are causes of continuous system reboot loops?
a. misconfigured OS
b. Overheating
c. Hardware failure
d. Corrupt OS
all of them
One of the easiest ways to protect your laptop from being stolen is to use a ____
cable lock
What wireless communication method has the shortest operational range?
NFC (near field communication)
After you release your existing IP address from the DHCP server, what command would you type to get a new IP configuration?
IPCONFIG /RENEW
You boot up your computer and see this message:
“Chassis intruded! Fatal Error…. System Halted.”
What does this mean?
Your computer case was opened
To test the basic TCP/IP functionality in your network card, which command should you use?
ping 127.0.0.1
Which of the following is true regarding mobile devices?
a. Uses SSD storage instead of HDD
b. Contains FRUs
c. Single audio jack
d. GPU and CPU are integrated
a, c, d
No mobile device contains a FRU (field replaceable unit)
What is the primary function of the SSID?
To identify a network and configure a wireless connection
What is the error checking utility used in MAC OS X?
Disk Utility