Final Exam Flashcards
The ____ partitioning scheme enables you to create more than four primary partitions without the need to use dynamic discs
GPT
GPT = GUID Partition table, this replaced the MBR which could only support partitions up to 2.2 TB
What does FTP stand for?
File Transfer Protocol
Port 21
What does RDP stand for?
Remote Desktop Protocol
Port 3389
What does HTTPS stand for?
Hyper Text Transfer Protocol Secure
Port 443
What does SMTP stand for?
Simple Mail Transfer Protocol
Outgoing email
(Port 25)
What does IMAP stand for?
Internet Message Access Protocol
Incoming email
(Port 143)
What does POP3 stand for?
Post Office Protocol 3
Incoming email, email is retrieved from a mail server
(Port 110)
Someone calls in about a dead PC. What is a good first question to begin troubleshooting?
a. Did the computer ever work?
b. When did it last work?
c. What do you mean when you say “dead”, what happens when you press the power button?
d. What did you do?
c. What do you mean when you say “dead”, what happens when you press the power button?
(Eliciting answers)
A ____ is a fix for a single problem with the OS, while a(n) ____ is a combination of fixes
Patch, service pack
The ____ uses a portion of the hard drive as an extension of your physical RAM
Page file
What switch can be used with the ping command to continuously send packets until you stop it with the break command?
-t
What type of attack involves changing the MAC address on your computer to match a sever, causing a router to adjust MAC address tables accordingly?
Address spoofing
To begin troubleshooting a computer problem, start by talking to the customer, allow them to explain fully, and ask follow up questions. This process is called _____
Eliciting answers
A magnetic field interfering with electronics is ____
EMI (Electromagnetic interference)
After plugging in a projector to a laptop, a user does not see a display. What would the most likely solution be?
Toggle the display output on the laptop using a function key
When troubleshooting a CPU, issues generally fall into which two categories?
- BSoD
- Overheating
What wireless technology is commonly used with mobile devices to pay for items by placing the phone near a reader?
NFC (Near field communication)
Which tool in certain Windows editions enables you to encrypt the contents of a drive, including the folders of users other than you?
BitLocker
What command is used to change file permissions in Linux?
chmod
What graphical program does Microsoft include with WIndows to partition and format a drive?
Disk Management
A logical drive must be created inside a(n) _____ partition
Extended
Windows 7 uses ____ to enable transparency and Flip 3D
Aero
Order the common troubleshooting steps for mobile devices from least damage to data and apps to worst case scenario:
- soft reset
- hard reset
- uninstall and reinstall ap
- close/force close running apps
- close/force close running apps
- soft reset
- uninstall and reinstall apps
- hard reset
What feature enhances a CPU’s efficiency and enables a single physical CPU to appear as two logical CPUs to the OS?
Hyper-Threading