Quiz 2: Chapter 22

Question 1

Accountable Care Organizations

Answer 1

Help manage the health of populations served by the integrated systems.

Question 2

Advocacy

Answer 2

Activities for the purpose of protecting the rights of others while supporting the client’s responsibility for self-determination; involves informing, supporting, and affirming a client’s self-determination in health care decisions; pleads someone’s cause or act on someone’s behalf, with a focus on developing the capacity of the community, system, individual, or family to plead their own cause or act on their own behalf.

Question 3

Affirming

Answer 3

Ratifying, asserting, or giving strength to the declarations of self or others.

Question 4

Allocation

Answer 4

The distribution or designation of something for a specific purpose or to particular persons or things.

Question 5

Amplifying

Answer 5

Occurs between the nurse and the client to assess the needs and demands that will eventually frame the client’s decision. Information is exchanged from both viewpoints.

Question 6

Assertiveness

Answer 6

The ability to present one’s own needs.

Question 7

Autonomy

Answer 7

Freedom of action as chosen by an individual.

Question 8

Beneficence

Answer 8

Ethical principle stating that one should do good and prevent or avoid doing harm.

Question 9

Care Coordination

Answer 9

The deliberate organization of client care activities between two or more participants involved in a client’s care to facilitate the appropriate delivery of health care services and involves the marshaling of personnel and resources to carry out all required patient care activities, managed by the exchange of information among participants for different aspects of care.

Question 10

Care Management

Answer 10

A health care delivery process that helps achieve better health outcomes by anticipating and linking populations with the services they need more quickly.

Question 11

Care Maps

Answer 11

A tool that specifies activities providers may use in a timely sequence to achieve desired outcomes for care. The outcomes are measurable, and the pathway tools strive to reduce differences in client care.

Question 12

Case Management Plans

Answer 12

Standards of client care, standards of nursing practice, standards of practice, and clinical guidelines using evidence-based practice as core foundations for managing a client’s care.

Question 13

Case Manger

Answer 13

A role of a nurse who coordinates health care services for a client.

Question 14

Clarifying

Answer 14

The process of attempting to make communication or expression more clear or easier to understand.

Question 15

Collaboration

Answer 15

Mutual sharing and working together to achieve common goals in such a way that all persons or groups are recognized and growth is enhanced.

Question 16

Cooperation

Answer 16

Working together or associating with others for common benefit; a common effort.

Question 17

Coordination

Answer 17

Conscious activity of assembling and directing the work efforts of a group of health providers so that they can function harmoniously in the attainment of the objective of client care.

Question 18

Critical Pathways

Answer 18

Initiated in the early 2000s, are tools that specify activities providers may use in a timely sequence to achieve desired outcomes for care.

Question 19

Brainstorming

Answer 19

To generate as many alternatives as possible without critical evaluation.

Question 20

Dashboard Indicators

Answer 20

Measures Performance.

Question 21

Dashboard Management

Answer 21

Seeks to control use by providing clients with correct information and education strategies to make healthy choices, to use healthy and health-seeking behaviors to improve their health status, and to make fewer demands on the health care system.

Question 22

Disease Management

Answer 22

Systematic activities to coordinate health care interventions and communications for populations with disease conditions in which client self-care efforts are significant.

Question 23

Disruptive Outcomes

Answer 23

An outcome in which one person enlarges their share at another person’s expense.

Question 24

Fidelity

Answer 24

As faithfulness to the obligation of duty; ex. by keeping promises and remaining loyal within
the nurse-client relationship.

Question 25

Information Exchange Process

Answer 25

Interactions between nurses and clients that reflect three subprocesses: amplifying, clarifying, and verifying.

Question 26

Informing

Answer 26

A communication process in which the nurse interprets facts and shares knowledge with clients.

Question 27

Integrative Outcomes

Answer 27

An outcome in which mutual advantages override individual gains.

Question 28

Justice

Answer 28

Ethical principle that claims that equals should be treated equally and those who are unequal should be treated differently according to their differences.

Question 29

Life Care Planning

Answer 29

A tool used in case management to assess the current and future needs of a client. It is a customized, medically based document that provides assessment of all present and future needs, services, equipment, supplies, and living arrangements for a client.

Question 30

Medical/Health Home or Patient/Client - Centered Medical Home Model

Answer 30

Provides accessible, continuous, coordinated, comprehensive care and is managed centrally by a physician/nurse practitioner with the active involvement of non-physician practice staff.

Question 31

Negotiating

Answer 31

Negotiation may be relatively informal, as when two staff members negotiate which vacation times they will have. It may also be formal, as when labor and management negotiate a contract in a unionized environment.

Question 32

Nonmaleficence

Answer 32

Do no harm.

Question 33

Patient Engagement

Answer 33

A health care management process that coordinates care across the continuum for a population aggregate.

Question 34

Population Management

Answer 34

Includes wellness and health promotion, illness prevention, acute and subacute care, chronic disease, rehabilitation, end-of-life care, care coordination, and community engagement.

Question 35

Problem-Purpose-Expansion Method

Answer 35

A way to broaden limited thinking that involves restating the problem and expanding the problem statement so that different solutions can be generated.

Question 36

Problem Solving

Answer 36

A systematic approach that includes understanding the values of each party and generating alternative solutions.

Question 37

Risk Sharing

Answer 37

A financial arrangement between an insurance payer and a health care provider. The payer and provider share in the extra cost of a client’s care when that cost is not expected.

Question 38

Social Mandate

Answer 38

A trust that society has placed in the government and health care system that the population’s health will be improved, for example, Healthy People 2020.

Question 39

Supporting

Answer 39

The process that involves upholding a client’s right to make a choice and to act on it.

Question 40

Transitions of Care

Answer 40

Bridge the gaps among diverse services, providers, and settings through the systematic application of evidence-based interventions that improve communication and transfer of information within and across services, enhancing post–acute care follow-up, and decreasing gaps in care by the use of a single consistent provider.

Question 41

Utilization Management

Answer 41

Attempts to promote optimal use of services to redirect care and monitor the appropriate use of provider care/treatment services for both acute and community/ambulatory services.

Question 42

Veracity

Answer 42

Truth Telling.

Question 43

Verifying

Answer 43

A communication process used by a nurse advocate to establish accuracy and reality of facts.