Quiz 2

Question 0

Who decides to evacuate?

Answer 0

1st: managers
2nd: supervisor
3rd: joint decision by asst supervisors

Question 1

What is the purpose of the evacuation plan?

Answer 1

Have safe evacuation strategy plan that keeps everyone safe and the ECC functional

Question 2

Where does everyone meet after evacuating?

Answer 2

Handicapped parking spot with emergency phone

Question 3

How does everyone travel?

Answer 3

Personal cars, at least 2 people/car

Question 4

What’s the back up ECC?

Answer 4

Company 15

Keys in Captain’s office

Question 5

When should we notify highway lights that signals are malfunctioning?

Answer 5

Immediately

Question 6

Who decides when to send pages to County Admin?

Answer 6

ECC Supervisor

Question 7

How to we conduct an arson investigation after hours?

Answer 7

Notify CID Sargent to make sure appropriate person is notified

Question 8

Who should be contacted if a county vehicle is in a serious accident with serious injuries and/or fatalities?

Answer 8

Risk Management

Question 9

How do we contact CPS after hours?

Answer 9

On call book on the V drive

Question 10

What fire info can we give to news media?

Answer 10

address, number of companies involved, and brief description

Question 11

What info about police crimes is reported to media?

Answer 11

Business: name of business & crime
Residential: 100 block & crime
Say nothing with a juvie victim

Question 12

If we send EMS to VSU, who do we need to notify?

Answer 12

VSU police

Question 13

What EMS call types do police automatically go?

Answer 13

MVA w/ injuries, Assault, CRA, DOA, OD, deadly weapon calls, any tech rescue calls, water rescues

Question 14

When can EMS units be disregarded?

Answer 14

Police/Fire can’t locate, caller transports patient himself, accidental medical alarm,
caller calls to cancel => take full name, and number, tell them benefits of EMS evaluation, they understand canceling, note all in comments and tell dispatcher

Question 15

Getting call for another district

Answer 15

Try to transfer, if that doesn’t work => take call as JURIS and relay the info to other jurisdiction

Question 16

When personal info is relayed to police, how do we handle it?

Answer 16

Put in comments “name”/DOB/provided to hospital/authority of “unit #”

Question 17

Calls fire doesn’t respond to

Answer 17

Cats in trees, filling pools, draining basements, locked keys in car

Question 18

What do you put before comments in cloned calls

Answer 18

C*;

Question 19

What are the surrounding counties?

Answer 19

Powhatan, Hopewell, Dinwiddie, Petersburg, Henrico, Richmond, Amelia, Prince George, Colonial Heights

Question 20

County’s only train station is in?

Answer 20

Ettrick

Question 21

When does the State Police respond?

Answer 21

Highways: 288, 76, 95, 295, etc

Question 22

What do we do when callers ask for VICE personnel?

Answer 22

Refer them to Police Personnel & notify VICE lieutenant about the call and its details

Question 23

Who’s approval do we need for an officer to leave the county?

Answer 23

Road Sargent

Question 24

How do we call juvenile probation or CPS after hours?

Answer 24

Call # from call book, page them, if they don’t answer within 5 min, call supervisor and note everything in comments

Question 25

Who keeps all warrants, summons, and juvie papers

Answer 25

Sheriff’s records

Question 26

What do we do when we get a call from another jurisdiction about pursuit entering the county?

Answer 26

Notify supervisor & radio operator, note direction of travel, description, license plate, reason for stop, # of occupants, any helpful info
Enter ASST call for service

Question 27

When not to cancel police

Answer 27

Caller sounds suspicious, domestics, previous calls from resident that day, child 15 or under is alone in the home, offender has left, person other than original caller tries to cancel, line continuously rings or is busy when return calls are attempted

Question 28

What do we use to cross reference named, addresses, and phone numbers?

Answer 28

Cross Search

Question 29

What are calls from the Lane B administration building?

Answer 29

Always Priority 1

Question 30

How do we pass info to VDOT?

Answer 30

Richmond Transportation Operation Center (TOC)

Question 31

How do we reassure 1st time Crime Solvers callers?

Answer 31

Reassure their anonymity, give them their anonymous ID number, tell them to call back in 2 weeks to check on the status of their tip

Question 32

What do we do when tippers call to check on the status of their tip?

Answer 32

Tell them to call Crime Solvers back during regular business hours with their tip number

Question 33

How do we assign tip numbers for new callers?

Answer 33

Use next available anonymous #, write in the tip book with date, time, and our unit number in the block under number

Question 34

What do we do when tippers call in about crimes that will happen before the next business day?

Answer 34

Contact appropriate road supervisor who will send a patrol or another division to handle it, we note supervisor and call for service # on a Post It on the tip sheet