questions on competencies Flashcards
why is it inappropriate to go to a social event?
COI- might create a perception of bias in your professional decisions. The RICS Code of Ethics emphasizes integrity, Engaging in social events with could be seen as compromising these standards.
What is Morgan Sindall’s bribery policy?
Morgan Sindall has a zero-tolerance policy towards bribery. Employees should raise any issues with there line manager. This includes gift giving which should be recorded “gifty”. can get fined or 10yrs imprisonment if guity
bribery act 2010 what is this? PBFC
4 main bribery offence-
-bribing another person/being bribed/bribing a foreign official/failure of commercial org to prevent bribery.
6 PRINCIPLES of the bribery act PTRDCM
proportionality-action taken should be proportionate to size of org/top level commitment–senior management best place to ensure bribery doesn’t occur/risk assessment-will show extent of exposure to bribery/due diligence/communication-communicate policies and training/monitoring &review- make improvements where necessary
who does the bribery act apply to?
applies to British citizens who commit bribery anywhere in the world/organisations committing bribery in UK or carried work in UK.
what is your position with bribery act 2010
my company has an anti bribery & corruption policy which applies to me as an employee. I would report any act of bribery to the national crime agency.
consequences of not adhering to bribery act 2010
conviction to unlimited fines/individual recieve jail time to 10 years. org can be convicted of failing to prevent bribery so they can get unlimited fines
how to prevent bribery?
Org to have zero tolerance policy, conduct regular audits- continous training.
As a qs how have you adhered to rules of conduct
During procurement a sc bidder reached out to receive information before feedback was issued so they could revise their bid. I advised this was unfair and inappropriate to the other bidders i declined.
what is the change control?
is a methodology used to manage change requests that impact baseline of project. Includes evaluating request then approving/rejecting.
key stages of change control? 5 PIDCC
propose change-describe change and how it would benefit project
impact summary-PM to conduct due diligence and give rec
make decision-pm present findings to client
make change- any change that has been accepted moves onto the planning stage to develop plan of action//sc
closure- signed off and instruction to be issued.
what is MS’s client experience plan?
This involves regular communication and collaboration to ensure all project requirements are clearly defined and met. Also have perfect delivery- we use customer feedback to shape the experience we offer on our subsequent projects.
why is client care crucial?
to retain existing clients and secure repeat business/reduce likelihood of conflict/maintain strong reputation within the industry to attract new clients.
what is MS complaints handling procedure?
2 types of complaints i.e. site is too noisy/logistical issues- these are submitted on the MS website which goes to kent house our HQ. then goes to the managing director of the region, which they allocate someone to deal with it. OR you have PI complaints which goes to managing directors which they liase with internal legal team who supports the insurers.
how to mitigate likelihood of similar complaints arising?
addressing the root causes of complaints i.e. noise and askign sc to liaise, enhancing communication, training employees, fostering a culture of continuous improvement.
what is a delay notice? what does it contain?how do you issue it?
Its a formal document issued in construction projects to informSC about delays affecting programme. it will say how many weeks they are behind on what activity and also if they can submit a recovery programme to mitigate loss.
what did fire safety in construction cover?
Identify potential fire hazards, evaluate the risks, and determine the necessary precautions. Install fire alarms and smoke detectors throughout the site to provide early warning in case of a fire. ensure toolbox talks to let individuals know of fire safety plan.
whats a hot works?
A hot works permit, documented authorization required before performing any task that generates heat, sparks, or open flames, which could potentially ignite nearby flammable materials. This includes activities such as welding, cutting, grinding.
what’s on a hot works permit
date/time of scheduled works/description of the time of works being carried out/safety measures ppe.
How do you incorporate hse with logistics
Use clear, visible signage to indicate potential hazards and safety instructions. Establish a system for reporting and investigating accidents, near misses, and unsafe conditions.Develop and communicate clear emergency response plans for various scenarios (e.g., fire, chemical spills, accidents).
what is a balance sheet?
its a “snapshot” of a company’s financial position at a given point in time. Shows companies net worth by recording assets liability
diff between assets vs liability
assets- what company owns land/buildings/equipment
liability- loan or debt
diff between current and fixed assets
current is a short term asset that company expects to convert into cash. fixed is resources purchased for long term use in business and not likely to be sold for cash within 12 months but they generate cash for the business.
what is companies house and what does it tell us?
its an official register of companies. Used to verify the legitimacy and financial health of a company.It registers company details such as the name, address, and directors.
why is strategic business planning crucial?
is crucial for a construction companys longterm growth and success. equips companies with tools to monitor progress
what is meant by business strategy? why is it important?
is an outline of the actions and decisions a company plans to take to reach its business goals and objectives. the strategy defines what the business needs to do to reach its goals which aids the decision making process for resource allocation.
what is meant by strategic planning?
managerial process of developing and maintaining a strategic fit between organisations objectives and market opportunities
diff between bus strategy and bus planning
strategy- concerned with the entire org such as what it produces and how it allocates resources. Planning-detailed implementation after the big choices have been made.
whats in a business plan?
-doc that summarises operational and financial objectives of a business. how the objectives will be implemented. Includes swot analysis/executive summary/marketing/vision & mission statements
what is a business model?
is a plan implemented by a company to generate revenue and make a profit from operations.
how can a business plan help a company in the current economic climate?
to help secure additional funding from banks or external investors. gain new clients and commissions. helps budgeting.
what gdpr? who enforces it?
general data protection regulation.regulation in eu law on data protection and privacy in the european union. addresses transfer of personal data outside the eu.fines and repuational damage for those in breach. information commissioners office enforces it.
whats the data protection act 2018
controls how personal information is used by organisations/gov. this is the implmentation of gdpr.
who are the key persons outlined in gdpr? CPSO
data controller- person who decides how and why to collect data
data processor- seperate person who processes data on behalf of controller
data subject - individual whom personal data is about
data protection officer- guarantor of compliance with the data protection regulations
7 principles of gdpr? LPDASCA
lawfulness/purpose limitation/data minimisation/aaccuracy/storage limitation/confidentiality/accountability
8 INDIVIDUAL rights of gdpr
to be: informed/access/to rectification/to erasure/restrict processing/data portability/to object/ automated decision making and profiling
how does construction impact climate change?
construction results in hazardous waste and the improper disposal of such waste can result in pollution that affects not just the environment but also health of people living in that area.