Quarter 1 | Lesson 9: Composing Professional Correspondence Flashcards
Resume originated from a ___ word
french
what does resume mean in french
summary
It is a
concise document that highlights your education, work experiences, and other
qualifications such as your skills and strengths. These are information or
qualifications that your future employer might look for in the job that you are
applying for.
resume
A résumé is usually an enclosure to an
application/cover letter
parts of a resume
personal details, career objective/summary, education, work experience, additional information, and reference
include your full
name and contact
information
personal details
convey your goals
or highlights
experience
career objective/summary
list the most
recent first
education
use action verbs
for descriptive
phrases and list
the most recent
experience first
work experience
headings could be
languages, awards,
achievements,
skills, etc.
additional information
2 to 3 reliable
people to endorse
you; could be
former professor or
employer
references
It is a brief
discussion of your intention to be admitted in a specific course in college.
college admission letter
college admission letter is also known as
the letter of intent
it is used to
introduce yourself to a prospective employer. You write this to demonstrate your
interest in the company, sell your services and qualifications in written form, and
show that you are fit for a job position. It is usually submitted with a résumé.
employment application letter
employment application letter is also known as
cover letter
what are the three letter formats
block, modified block, and semi-block
means that all parts of the letter are aligned to the left
block format
t, the heading, date, complimentary close, and signature are
placed slightly to the right of the center of the paper.
modified block format
the least used letter format
semi-block
is similar with modified block except that the paragraphs of the
body are indented.
semi-block
parts of a letter
header, date, inside address, salutation, body, complimentary close, signature
the sender’s
mailing address
haeding
the date when the
letter was written
date
receiver’s name,
job title, and
address
inside address
usually begins
with “Dear” and
uses colon (:) at the
end
e.g. Dear Sir/Madam:
salutation
consists of the
opening, middle,
and closing
paragraphs
body
a polite way of
ending your letter;
ends with a comma
(,)
e.g. Yours truly,
complimentary close
the complete name
and signature of
the sender
signature
a written interchange of
internal (communication between company departments) and external communication
(communication between a company to another firm) to assist the flow of business
processes.
office correspondence
office correspondence is also known as
business correspondence
the traditional way of communicating information from one company
to another or used in external correspondence.
business letter
three formats of business letter
full block, modified block, and semi-block
sales letter, order letter,
complaint letter, inquiry letter, adjustment letter, acknowledgement letter, follow-up
letter, cover letter, letter of recommendation, and letter of resignation.
business letter
part of a business letter
heading, date, inside address, salutation, body, complimentary close, and signature/sender’s identification
a written communication strictly
between the company’s offices to another, or used in internal correspondence. Employees tend to read the memorandum if the title
line is related to their job description.
business memorandum
business memorandum is also known as
memo
parts of a business memorandum
heading, body, and special notation
general format of the heading segment in a business memorandum
to, from, date, and subject
two parts of the body of a business memorandum
purpose statement and explanation
used to indicate
specific things to the reader in a business memorandum
special notations
is something included with the memo
enclosure
a supporting document attached by a paper clip, staple, etc. in a business memorandum
attachment
if copies of a business memorandum are being sent to others, what do you do
add notation CC and list of names at the bottom of the memo
CC stands for
carbon copies or courtesy copy
an office correspondence that can either be internal or
external. There is no required format in writing e-mail correspondence but it is expected
that the writer maintains a professional tone.
business email
parts of a business email
header, salutation, body, complimentary close, and signature
parts of the header of a business email
from, to, cc, bcc
“from” in business email contains
email from the sender
“to” in business email contains
email of the recipient
CC stands for
carbon copy
BCC stands for
blind carbon copy
