Quality, PMP, Procurement and Soft Skills

Question 1

In the concept phase we should discuss the project with the _____ and any other _____ we should ask them questions under the PESTLE banner

Answer 1

Project sponsor and any other key stakeholder

Question 2

PESTLE Analysis looks for an analysis the various factors that affect an organisation in respect of ?

Answer 2

Political , environmental, sociocultural technological ,legal , economical

Question 3

The pestle Analysis show be done throughout the project in particular when something ?

Answer 3

Changes

Question 4

Procurement is defined as ?

Answer 4

The process by which products and services are acquired from an external provider for incorporation into the project programme or portfolio

Question 5

The procurement strategy is defined as

Answer 5

The high level approach for securing the goods and services required from an external suppliers to satisfy project , programme and portfolio needs

Question 6

At the start of the project we need to consider any ________ that may be required.

Answer 6

Contracts

Question 7

The procurement process involves deciding on the requirements for the work and then establishing ?

Answer 7

A list of suppliers who could do that work

Question 8

We usually qualify the supplier list making sure that they meet our required expectations perhaps taking up ?

Answer 8

References or checking financial status

Question 9

When we have a list of suppliers is normal to send them an ______ to tender for the work . The suppliers reply to the tender and we evaluate the replies down to a shortlist. The shortlisted suppliers are invited for a meeting and then asked for their best and final offer . Once agreed we award a ______

Answer 9

Invitation
Shortlist
Contract

Question 10

APM type of contracts : Comprehensive contract -

Answer 10

• One supplier provides everything
• The main risk here is that we have invested in a single source and hence a possible single source of failure

Question 11

APM type of contracts : Sequential contract

Answer 11

• a supplier does the first part of the work and depending on performance may be awarded subsequent contract to complete the work or we may place the work elsewhere
• doing this can lead to problems with handover and the overall cost is likely to be larger

Question 12

APM type of contracts :parallel contract

Answer 12

• we can manage a set of suppliers with parallel contracts , once to each specialist area and perform the management ourselves
• least expensive options but does require significant input from ourselves

Question 13

APM type of contracts : Subcontract

Answer 13

• very common type of contract
• we let a contract to a supplier who then let’s part of it to another or sub contractor
• we need to understand that relationship and the way we can communicate with the sub contractor

Question 14

Pricing mechanisms - lump sum

Answer 14

• the contractor quotes for the whole job and that is what we pay
• this requires us to specify what is required as the contractor is taking the risk

Question 15

Pricing mechanisms - time and materials basis

Answer 15

• commonly used in emergency situations or when we are not able to specify our requirements
• the contractor is paid for all their time and materials sometimes with an additional profit element

Question 16

Quality is defined as ?

Answer 16

The fitness for purpose or the degree of conformance if the outputs of a process or the process itself

Question 17

Quality management -

Answer 17

A ridiculousness for ensuring the outputs, benefits and the processes by which they are delivered, meet stakeholders requirements and are fit for purpose.

Question 18

Quality planning -

Answer 18

An activity that takes the deigned scope and specifies the acceptance criteria used to validate that the outputs are fit for purpose to the sponsor

Question 19

Quality control :

Answer 19

Consists of inspection , measurement and testing to verify that the project outputs meet the acceptance criteria defined during quality planning .

Question 20

A simple process would be to ______ the products at draft , interim and final stages. The quality testing activities will be _________.

Answer 20

Test
Product dependant

Question 21

People with quality assurance responsibility make sure that the Checks are done + that the people doing the checks are __________ and that any test equipment used is correctly calibrated.

Answer 21

Correctly qualified

Question 22

Quality assurance also set up the organisations _______ and _______ for quality management and create the quality management system of one is required

Answer 22

Processes and procedures

Question 23

During the definition phase of the project the team will define with the user the quality standard that are required this includes the :

Answer 23

• Acceptance criteria for the project
• Any standards the project will use
• The quality control process
• The quality assurance process
• The responsibilities for quality within the project

These are documented within the project quality plan which are part of the project management plan

Question 24

Benefits of quality planning include :

Answer 24

Reduced cost and time - ( because we would be right first time)

Increased team motivation because we will have more success and less rework

The customer would be more satisfied

Question 25

The project management plan is produced in the definition phase and it brings all of the plans together for the project , its purpose is to ?

Answer 25

Document outcome of the planning process and to provide the main reference document for managing the project

Question 26

The project team help to write the project management plan but it is owned by the ________ and signed off on behalf of the organisation by the ___________

Answer 26

Project manager
Project sponsor

Question 27

All the stakeholders refer to the project management plan it answers the key questions of ?

Answer 27

What, why, when , how and who & how much , what if and how good ?

The project scope , product and work breakdown structures are defined under what with the business case telling us why we are doing it the product schedule tells us when things will happen and who will do them.

If we’re spread across location will document that under where.

The how is the largest section as it covers our strategies and plan for managing risk , quality , communications, health and safety, change , configuration and so fourth.

The details of the team will be under who
The budget under how much
Key risks under what if
The quality and acceptance criteria will be found under how good