Quality Measures Flashcards

1
Q

Process-level quality

A

Ex, what percentage of patients who were eligible for a flu shot got one?

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2
Q

Outcome-level quality

A

Ex, what is the mortality rate from x condition at this hospital?

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3
Q

Patient-experience level quality

A

Ex, how did the patient rate their satisfaction with the care they received?

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4
Q

Structural-level quality

A

Ex, does a hospital have a NICU?

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5
Q

What makes a good quality measure?

A
  • Good scientific evidence
  • Feasibility of measurement
  • Importance of measure
  • Meaningful estimate of impact from adherance to measures
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6
Q

Single measures

A

Measuring a single statistic as a means of evaluating quality

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7
Q

Composite measures

A

Compositing multiple single measures into a composite “score” which is used to grade quality

Often “all or none” measures

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8
Q

Change measures

A

Highly outcome-based quality measures that grade based on the quantifiable change in risk or prior probability of disease in patient populations

Where we ultimately want to be, but we aren’t there yet

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9
Q

ProPublica’s transparency initiative

A

“Dollars to Docs”

It is a service which promotes transparency in medicine by disclosing information like payment of physicians (for example, your physician got $1000 from industry last year), complication rates, etc. Often these are difficult for laypeople to interpret, so ProPublica also does some statistical analysis (for example, your surgeon’s complication rate is higher than the national average).

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10
Q

Medical community’s reaction to the sudden shift in transparency

A

Physicians immediately rose two concerns:

  1. insurance claims data are notoriously inaccurate, particularly when it comes to assessing surgical complications (they often use proxy measures or measure complications which may result from patient nonadherence, which is not something a surgeon, for example, controls)
  2. sample size: A given surgeon may perform too few surgeries of a specific type in a given year to accurately assess where he falls on a national ranking, especially given differences in patient population
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11
Q

RAND scientist Mark Friedberg in response to ProPublica’s data

A

“With confidence intervals like these, who needs enemies?”

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12
Q

ProPublica has widely been accused of ___ in it’s promotion of its new analysis tool.

A

ProPublica has widely been accused of sensationalism in it’s promotion of its new analysis tool.

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13
Q

Saurabh Jha’s hidden metric that most economists miss or dismiss

A

Professional pride

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14
Q

What is a patient vs a physician likely to do when they are looking for a good orthopedic surgeon in another city?

A

Patients will utilize whatever professional rating systems they can find

Physicians will call a colleague in the area and ask who is good

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15
Q

It is a common lament among physicians that: “The best surgeon I know has . . .”

A

It is a common lament among physicians that: “The best surgeon I know has the highest complication rates.

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16
Q

One method that has been proven to have patients accurately guess who the better “quality” surgeon is

A

Let them watch videos of the surgeons in question working

Part of an ongoing argument for video quality assessments in surgery

17
Q

Quote regarding how to compare systems of measurement

A

“Empirical imperfection is far different from pseudo-empiricism”

18
Q

Difference between ProPublica reviews and Yelp reviews

A

Yelp is honest about the subjectivity of its reviews, while ProPublica is pseudo-empirical.

19
Q

Four criteria for evaluating the effectiveness of a quality measure

A
  • Importance
  • Scientific soundness
  • Usefulness
  • Feasability
20
Q

Six domains of quality in healthcare

A
  • Safety
  • Efficiency
  • Patient-centered
  • Timely
  • Efficient
  • Equitable
21
Q

Steps in creating a quality measure

A
  1. Determine whether a particular process is related to a particular outcome
  2. Determine the effect size of this relationship
  3. Consider the difference in outcomes that might be reasonable to expect with optimal performance on the measure being evaluated