Quality Improvement

Question 1

A procedure to identify potential failure within a system is:

Answer 1

FMEA

Question 2

A cause-and-effect diagram is also known as:

Answer 2

Fishbone chart

Question 3

How many basic steps are involved in the creation of a TPM?

Answer 3

5

Question 4

The number of items actually measured from a population is called a:

Answer 4

Sample

Question 5

The range of variation around the mean is called:

Answer 5

Standard deviation

Question 6

What is a pictorial representation of a frequency distribution?

Answer 6

Histogram

Question 7

What term best describes a chart that pictorially demonstrates whether key indicators are moving up or down over a given period of time?

Answer 7

Trend chart

Question 8

Which of the following terms best describes the average set of observations?

Answer 8

Mean

Question 9

Which of the following terms best describes variables that have only two values or choices?

Answer 9

Dichotomous variables

Question 10

Which of the following is not a tool for data presentation?

Answer 10

Brainstorming

Question 11

Any activity that costs a facility either money or its reputation is known as

Answer 11

Loss potential

Question 12

Customers who come from outside the healthcare organization are generally referred to as

Answer 12

External customers

Question 13

How many levels of quality control testing and monitoring are there?

Answer 13

Three

Question 14

Invasive quality control equipment testing is considered to be

Answer 14

Complex

Question 15

The measurement of the level of quality at some point in time with no effort to change or improve the level of care is known as quality:

Answer 15

Assessment

Question 16

Which federal agency is responsible for establishing standards for safety and for monitoring the workplace environment?

Answer 16

OSHA

Question 17

Which of the following statements is correct about the 80/20 rule?

Answer 17

Twenty percent of the causes result in 80% of the problems.

Question 18

What is the average amount of background radiation per year in the United States?

Answer 18

360 mrem

Question 19

Members of the general public who may be exposed to frequent or continuous exposure from artificial sources other than medical exposure have a recommended maximum effective dose equivalent of _____ rem/year.

Answer 19

0.1

Question 20

The maximum dose to the fetus of an occupational worker for the entire gestation period is _____ rem.

Answer 20

0.5