Quality facts

Question 1

Quality

Answer 1

Quality is a conformance to requirements and a fitness for use. It is fulfilling the project scope.

Question 2

Grade

Answer 2

Grade is a category or rank given to entities having the same functional use but different technical characteristics.

Question 3

Gold plating

Answer 3

Gold plating is the process of adding extra features to drive up costs and consume the budget.

Question 4

Qualtiy assurance

Answer 4

Quality assurance is a prevention-drive process to do the project work right the first time.

Question 5

Quality control

Answer 5

Quality control is an inspection-drive process to keep mistakes from entering the customers’ hands.

Question 6

Scope creep

Answer 6

Scope creep is the additional of small, undocumented changes that bypass the scope change control system. Scope creep is sometime called project poison.

Question 7

Prevention aims

Answer 7

Prevention aim to keep errors out of the process.

Question 8

Inspection aims

Answer 8

Inspection aims to keep errors away from customers

Question 9

Attribute sampling

Answer 9

Attribute sampling shows if the result conform to requirements or not. Variable sampling shows the degree of confromity.

Question 10

Tolerances

Answer 10

Tolerances demonstrate the range of acceptable results.

Question 11

Cost of poor quality

Answer 11

Cost of poor quality, also known as the cost of non-conformance to quality, is the cost of not achieving quality. E.g. rework, loss of life or limb, loss of sales.