Quality Area 7 - Governance and Leadership

Question 1

158 : Children’s attendance records to be kept by the Approved Provider

Answer 1

The approved provider must ensure that records are kept:

a) Full Name
b) Date and time of arrival and departure and signed by the parent and the NS or educator

Question 2

160 : Child Enrolment Records to be kept by the approved provider.

Answer 2

Enrolments Records of each child must include:

1) Name, DOB and address
2) Name and address of Contacts such as, parents, emergency, authorised nominee, authorised practitioner
3) Details of any court order in relation to the access of that child or court orders of residence
4) Gender
5) Languages used at home
6) Cultural background
7) Specific religious, cultural or dietary requirements

Question 3

161 : Authorisations to be kept in enrolment record

Answer 3

The authorisation to be kept on record are:

1) Consent to seek medical treatment and transportation by ambulance
2) Regular outings and regular transportation

Question 4

162 : Health Information to be kept on enrolment Record

Answer 4

1) Details of the medical practitioner - name, address, number
2) Medicare Number
3) Specific health care needs, allergies risk of anaphylaxis
4) Medical management plan
5) Dietary restrictions
6) Immunisation Status
7) Any sighting of the child’s health record
8) Certs of immunisations

Question 5

163 to 166 : Residence at a FDC and Educators Assistants

Answer 5

1) Anyone over 18 residing at the residence must be a fit and proper person
2) Any educators assistant must be a fit and proper person
3) WWCC must be considered
4) Provider must be made aware if anyone over 18 moves into the residence or if any existing persons circumstance changes to effect whether they are fit and proper
5) Records of visitors are kept if any visitors arrive while children are being cared for.
6) Children are not to be left alone with visitors

Question 6

167 : Record of Service Compliance

Answer 6

Record of Service Compliances must include

a) Details of any amendments made by the Regulatory Authority
b) Details of any suspension
c) Details of any compliance direction or notice

Question 7

168 : Education and Care service must have policies and procedures

Answer 7

The Approved provider must have policies and procedures in place in relation to.

a) Health and safety including matters relating to
1. Nutrition, food and beverages, dietary requirements
2. Sun protection
3. Water safety
4. Administration of first aid
5. Sleep and rest
b) Incident, injury, trauma and illness procedures
c) Dealing with infectious diseases
d) Dealing with medical conditions
e) Emergency and evacuation
f) Deliver and collection of children
g) Excursions
h) Transport services
i) Child safe environments
j) Staffing
k) Interactions with children
l) Enrolments
m) Governance and management of the service – Payments and fees and dealing with complaints

Question 8

169 : Additional policies and procedures – Family day care services

Answer 8

a) Assessment of venues

b) Monitoring and support etc..

Question 9

170 : Policies and Procedures to be followed

Answer 9

The AP must ensure that reasonable steps are taken to ensure that the NS’s and staff follow the policies and procedures

Question 10

171 : Policies and Procedures to be kept available

Answer 10

The AP must ensure that copies of the Policies and Procedures are easily accessible to the NS’s and staff
The AP must ensure that copies of the Policies and Procedures are available for inspection.

Question 11

172 : Notification of change to policies and Procedures

Answer 11

1) Parent must be made aware of any changes at least 14 days before, if it makes an impact to the service provisions to the child or the family’s ability to utilize the service
2) Must be made aware of any changes to fees at least 14 days prior.
3) If the changes pose a risk to the health safety or wellbeing of a child, changes are to advised of ASAP.

Question 12

173 : Prescribed information to be displayed

Answer 12

1) Provider Approval - Name, approval number and any conditions
2) Service Approval - Name of the service, approval number and any conditions
3) Name of each NS’
4) Current Rating and overall rating
5) Service Waivers
6) Operating hours
7) Complaints contact
8) Name and position of the responsible person
9) Contact Details of the regulatory authority
10) Notice stating whether a child is risk of anaphylaxis
11) Any occurrences of infectious disease

Question 13

174: Time to Notify the Regulatory Authority

Answer 13

A notice must be provided within 14 days of the relevant event such as a change in name or change in PMC.
A notice in 7 days if there is a suspension or cancellation of a WWCC or teacher registration or disciplinary proceedings etc..

Question 14

175 : Prescribed information to be notified to Regulatory Authority

Answer 14

The following matters are prescribed:

1) Any change in address
2) The appointment of receivers or liquidators.
3) Any change to operating hours
4) Any incidents that caused the service to close or reduce numbers
5) Any circs that pose a risk to the health, safety or wellbeing of a child.
6) Attendance of additional children being cared for in an emergency
7) Any incident or allegations involving physical or sexual abuse

Question 15

176 : Time to notify Certain information to the Regulatory Authority

Answer 15

1) 7 days if there are any changes to whether the provider is a fit and proper person.
2) ASAP or within 24 hours in the case of a death of a child
3) 24 hours in the case of any other serious incident
4) 24 hours in the case of a complaint alleging a serious incident

Question 16

177 : Prescribed enrolment and other documents to be kept by the approved Provider for 175 (1) of the law

Answer 16

The following must be kept as accurate as possible and are made available to parents or on request.

1) Documents of the child’s assessments for delivery of the educational program
2) An incident, injury, or trauma illness record
3) A medication record
4) Staff records and educator records
5) A record of access to early childhood teachers
6) Children’s attendance record
7) Child enrolment record
8) Record of services compliance of the law
9) Each NS and any person in day-to-day charge

Question 17

180 : Evidence of Prescribed Insurance

Answer 17

The approved provider must keep evidence of the current insurance and must make it available to the Regulatory Authority

Question 18

181: Confidentiality of Records kept

Answer 18

The AP must ensure that the information kept in a record is not divulged or communicated, directly or indirectly to anyone other than:

1) Whether its necessary to the education, care or medical treatment of the child
2) The parents of the child
3) The Regulatory Authority
4) As authorized by Law
5) With the written consent of the person providing the information

Question 19

183: Storage of Records and Other Documents

Answer 19

Records must be stored in a safe and secure place.
The records must be kept:
a) If the record relates to incident, illness, injury or trauma – Until the child is 25
b) Related to death – 7 years after the death
c) Any other record must be kept for 3 years after the child was educated
d) Related to the AP or NS, 3 years after they operated

Question 20

184 : Storage of Records after service approval transferred

Answer 20

If an approval is transferred all documents relating to children must be transferred on the date but must have the consent of the parents.

Question 21

185: Law and Regulations to be available

Answer 21

A copy of these Laws and regulations must be available at all times.