QI and patient safety (exam 1)

Question 1

focuses on the exchange of skills, knowledge, resources, or effort between leaders and their subordinates. Prioritizes individual interest and extrinsic motivation as means to obtain a desired outcome.

Answer 1

transactional leadership

Question 2

what are the national patient safety goals?

Answer 2

Care providers review circumstances and learn from event

Make patient safety a priority

Monitoring for early recognition of adverse events, complications, and errors

Initiate deployment of interventions

Question 3

what are the IOM 6 aims?

Answer 3

safe
timely
effective
efficient
equitable
patient centered

Question 4

what are the process improvement tools?

Answer 4

flow chart
pareto chart
cause and effect diagram
run chart

Question 5

what is a flow chart?

Answer 5

maps out what occurs in a work process. Includes steps and sub-steps, and who does the work. These are good to map out steps or part of a process.

Question 6

what is a pareto chart?

Answer 6

bar chart reflects frequency at which events occur or the effect events have on a process.

Question 7

when do you use a pareto chart?

Answer 7

when analyzing data about the frequency of problems or causes in a process, when there are many problems and we want to focus on the most significant, and when analyzing broad causes by looking at specific components.

Question 8

what is a cause and effect diagram?

Answer 8

lists potential causes arranged by category to show their effect on a problem, helps determine potential causes of a problem and possible solutions. This is the fishbone diagram that will be completed with you QI project.

Question 9

what is a run chart?

Answer 9

graph of data points as they occur over time. Sometimes referred to as time plots. A control chart is more sophisticated run chart that helps to distinguish between “common” cause and “special” cause.