purcom Flashcards
from Latin communis, meaning to share
Communication
REFERS TO A FORM OF COMMUNICATION THAT USES SPOKEN AND WRITTEN WORDS
TWO TYPES:
A. ORAL COMSS
B. WRITTEN COMMS
VERBAL COMMS
FORMS OF COMMUNICATION THAT DO NOT USE WRITTEN OR SPOKEN WORDS
NON VERBAL COMMS
REFERS TO THE NON-VERBAL ELEMENT OF SPEECH, USED TO MODIFY MEANING ANG CONVEYS EMOTION SUCH AS PITCH, VOLUME, LOUDNESS, TONE OF VOICE
PARALINGUISTICS
REFERS TO SPACE AND TERRITORY, DISTANCE BETWEEN PEOPLE AND SOCIETIES
PROXEMICS
DEFINED AS THE CONDITION OR ACTION LOOKING AT ANOTHER HUMAN OR ANIMAL
EYE GAZE
PERTAINS STUDY OF THE SENSE OF TOUCH
HAPTICS
OBJECTS AND IMAGES THAT ARE USED TO COMMUNICATE NON-VERBALLY
ARTIFACTS
COMMUNICATION THAT OCCURS IN YOUR OWN MIND
INTRAPERSONAL COMMS
COMMUNICATION BETWEEN TWO PEOPLE BUT CAN INVOLVE MORE IN INFORMAL CONVERSATIONS
INTERPERSONAL COMMS
COMMUNICATION WITHIN FORMAL OR INFORMAL GROUP OR TEAMS
SAMLL GROUP COMMS
INVOLVES A SPEAKER WHO SPEEKS TO INFORM ON AN AUDIENCE
ONE TO GROUP COMMS
IS THE ELECTRONIC OR PRINT TRANSMISSIONSOF MESSAGES TO THE GENERAL PUBLIC
MASS COMMS
COMMUNICATION MEANS THAT ONE SHOULD STICK TO THE POINT AND KEEP IT BRIEF
CONCISENESS
INVOLVES BEING AWARE NOT ONLY OF THE PERSPECTIVE OF OTHERS BUT ALSO TO THEIR FEELINGS
COURTESY
THE CORE OF PROPER GRAMMAR, PUNCTUATIONM AND SPELLING
CORRECTNESS
THE MESSAGE BEING CONVEYED MUST BE CLEAR
CLARITY
THE MESSAGE IS COMPLETE
COMPLETENESS
THE COMMUNICATION SHOULD BE CONSISTENT
COHERENCE
BEING SPECIFIC DEFINITE AND VIVID
CONCRETENESS
NOISE THAT PHYSICALLY DISRUPTS COMMUNICATION, SUCH AS STANDING NEXT TO LOUDSPEAKERS
ENVIRONMENTAL NOISE
PHYSICAL MALADIES THAT PREVENT EFFECTIVE COMMUNICATION
PHYSIOLOGICAL - IMPAIRMENT NOISE
DIFFERENT INTERPRETATIONS OF THE MEANINGS OF CERTAIN WORDS
SEMANTIC NOISE
MISTAKES IN GRAMMAR CAN DISRUPT COMMUNICATION
SYNTACTICAL NOISE
POOR STRUCTURED COMMUNICATION CAN PREVENT THE RECEIVER FROM ACCURATER INTERPRETATION
ORGANIZATIONAL NOISE
OFFENDING NON CHRISTIAN PERSON BY WISHING THEM A MERRY XMAS
CULTURAL NOISE
CERTAINS ATTITUDE CAN ALSO MAKE A COMMUNICATION DIFFICULT
PSYCHOLOGICAL NOISE
IT IS THE SOURCE OF THE PROCESS
SENDER
THE CONTENT, SUGGESTIONS,IDEAS EMOTIONS,
MESSAGE
THE METHOD TO CONVERT THE MESSAGE INTO COMMUNICATION
ENCODING
THE TRAIL ALONG WHICH THE ENCODED MESSAGE IS TRANSMITTED TO THE RECEIVER
MEDIA
THE OPPOSITE OF ENCODING PROCESS
DECODING
THE LAST PERSON IN THE CHAIN WHO RECEIVES THE MESSAGE FROM THE SENDER
RECEIVER
MESSAGE BY THE SENDERS
FEEDBACK
THE OBSTRUCTION OR HINDRANCE IN THE ENTIRE PROCESS
NOISE
IS A DISCIPLINE THAT STUDIES COMMUNICATION ACROSS DIFFERENT CULTURES
INTERCULTURAL COMMS
THE INTERPRETING AND SHARIMG MEANINGS WITH INDIVIDUALS FROM DIFFERENT RACES
INTERRACIAL COMMUNICATION
✔Interaction with individuals of different ethnic origins
INTERETHNIC COMMUNICATION
Communication between persons representing different nation
INTERNATIONAL COMMUNICATION
Interaction with members of the same racial or ethnic group or co-culture as yours
INTRACULTURAL COMMUNICATION
A system of knowledge, beliefs, values, customs, behaviors, and artifacts that are acquired, shared and used by members during the daily living
CULTURE
Groups of persons who differ in some ethnic or sociological way from the port culture
CO-CULTURES
The means by which co-culture members attempt to fit in with members of the dominant culture
ASSIMILATION
The means by which co-culture members maintain their cultural identity while striving so establish relationships with members of the dormant culture
ACCOMMODATION
The means co-culture members use to resist interacting with members of the dominant culture
SEPARATION
The tendency to see one’s own culture us superior to all others
ETHNOCENTRICISM
The acceptance of other cultural groups in equal in value to one’s own
CULTURAL RELATIVISM
Mental images or pictures that guide our reactions to others
STEREOTYPES
A positive or negative prejudgment
PREJUDICE
The view that different cultures should be assimilated into the dominant culture
MELTING-POT PHILOSOPHY
Cultures based on power differences in which subordinates defer to superiors
HIGH-POWER-DISTANCE CULTURES
Cultures that believe that power should be used only when legitimate
LOW-POWER-DISTANCE CULTURES
Cultures that value aggressiveness, strength, and material symbols of success
MASCULINE CULTURES
Cultures that value tenderness and relationships
FEMININE CULTURES
Lacking an understanding of cultural difference
CULTURALLY CONFUSED
The expansion of dominion of one culture over another
CULTURAL IMPERIALISM
Online, surrogate communities
VIRTUAL NEIGHBORS AND COMMUNITIES
Information gap
DIGITAL DIVIDE
IS A TYPE OF COMMUNICATIONTHAT IS PREDICATED UPON CERTAIN BUSINESS VALUES
ETHICAL COMMS
Truthfulness and honesty is the core principle of ethical communication.
Openness and Transparency
If there are any known roadblocks, then ethical communication principles dictate that speaker/communicator utilize whatever means possible to mitigate or attenuate the roadblocks and ensure the the recipients of the information are able to fully understand what is being communicated
LANGUAGE USE
JARGON
LANGUAGE FLUENCY
Consideration for Any Potential Roadblocks
In this information and digital age, some take accessibility to advanced technology for granted. For instance, while smartphones are readily available, and translation apps are abundant
Accessibility to Technology
The art of communication allows people to express themselves in order to develop relationships.
Development of Relationship
PRINCIPLES OF ETHICAL COMMUNICATION
1.BE TRUTHFUL AND HONEST
2. ACTIVE LISTENING
3. SPEAK NON JUDGEMENTALLY
4. SPEAK FROM YOUR OWN EXPERIENCE
5. Consider the Receiver’s Preferred Communication Channel
6.Strive to Understand
7.Avoid a Negative tone
8. Do Not Interrupt Others
9. Respect Privacy and Confidentiality
10. Accept Responsibility
ORDER OF ADJECTIVES
QUANTITY,QUALITY, AGE, SIZE, SHAPE, COLOR, PROPER NOUNS, PURPOSE
