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Jeck reviewer > purcom > Flashcards

purcom Flashcards

1
Q

from Latin communis, meaning to share

A

Communication

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2
Q

REFERS TO A FORM OF COMMUNICATION THAT USES SPOKEN AND WRITTEN WORDS

TWO TYPES:
A. ORAL COMSS
B. WRITTEN COMMS

A

VERBAL COMMS

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3
Q

FORMS OF COMMUNICATION THAT DO NOT USE WRITTEN OR SPOKEN WORDS

A

NON VERBAL COMMS

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4
Q

REFERS TO THE NON-VERBAL ELEMENT OF SPEECH, USED TO MODIFY MEANING ANG CONVEYS EMOTION SUCH AS PITCH, VOLUME, LOUDNESS, TONE OF VOICE

A

PARALINGUISTICS

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5
Q

REFERS TO SPACE AND TERRITORY, DISTANCE BETWEEN PEOPLE AND SOCIETIES

A

PROXEMICS

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6
Q

DEFINED AS THE CONDITION OR ACTION LOOKING AT ANOTHER HUMAN OR ANIMAL

A

EYE GAZE

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7
Q

PERTAINS STUDY OF THE SENSE OF TOUCH

A

HAPTICS

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8
Q

OBJECTS AND IMAGES THAT ARE USED TO COMMUNICATE NON-VERBALLY

A

ARTIFACTS

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9
Q

COMMUNICATION THAT OCCURS IN YOUR OWN MIND

A

INTRAPERSONAL COMMS

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10
Q

COMMUNICATION BETWEEN TWO PEOPLE BUT CAN INVOLVE MORE IN INFORMAL CONVERSATIONS

A

INTERPERSONAL COMMS

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11
Q

COMMUNICATION WITHIN FORMAL OR INFORMAL GROUP OR TEAMS

A

SAMLL GROUP COMMS

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12
Q

INVOLVES A SPEAKER WHO SPEEKS TO INFORM ON AN AUDIENCE

A

ONE TO GROUP COMMS

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13
Q

IS THE ELECTRONIC OR PRINT TRANSMISSIONSOF MESSAGES TO THE GENERAL PUBLIC

A

MASS COMMS

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14
Q

COMMUNICATION MEANS THAT ONE SHOULD STICK TO THE POINT AND KEEP IT BRIEF

A

CONCISENESS

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15
Q

INVOLVES BEING AWARE NOT ONLY OF THE PERSPECTIVE OF OTHERS BUT ALSO TO THEIR FEELINGS

A

COURTESY

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16
Q

THE CORE OF PROPER GRAMMAR, PUNCTUATIONM AND SPELLING

A

CORRECTNESS

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17
Q

THE MESSAGE BEING CONVEYED MUST BE CLEAR

A

CLARITY

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18
Q

THE MESSAGE IS COMPLETE

A

COMPLETENESS

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19
Q

THE COMMUNICATION SHOULD BE CONSISTENT

A

COHERENCE

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20
Q

BEING SPECIFIC DEFINITE AND VIVID

A

CONCRETENESS

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21
Q

NOISE THAT PHYSICALLY DISRUPTS COMMUNICATION, SUCH AS STANDING NEXT TO LOUDSPEAKERS

A

ENVIRONMENTAL NOISE

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22
Q

PHYSICAL MALADIES THAT PREVENT EFFECTIVE COMMUNICATION

A

PHYSIOLOGICAL - IMPAIRMENT NOISE

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23
Q

DIFFERENT INTERPRETATIONS OF THE MEANINGS OF CERTAIN WORDS

A

SEMANTIC NOISE

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24
Q

MISTAKES IN GRAMMAR CAN DISRUPT COMMUNICATION

A

SYNTACTICAL NOISE

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25
Q

POOR STRUCTURED COMMUNICATION CAN PREVENT THE RECEIVER FROM ACCURATER INTERPRETATION

A

ORGANIZATIONAL NOISE

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26
Q

OFFENDING NON CHRISTIAN PERSON BY WISHING THEM A MERRY XMAS

A

CULTURAL NOISE

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27
Q

CERTAINS ATTITUDE CAN ALSO MAKE A COMMUNICATION DIFFICULT

A

PSYCHOLOGICAL NOISE

28
Q

IT IS THE SOURCE OF THE PROCESS

A

SENDER

29
Q

THE CONTENT, SUGGESTIONS,IDEAS EMOTIONS,

A

MESSAGE

30
Q

THE METHOD TO CONVERT THE MESSAGE INTO COMMUNICATION

A

ENCODING

31
Q

THE TRAIL ALONG WHICH THE ENCODED MESSAGE IS TRANSMITTED TO THE RECEIVER

A

MEDIA

32
Q

THE OPPOSITE OF ENCODING PROCESS

A

DECODING

33
Q

THE LAST PERSON IN THE CHAIN WHO RECEIVES THE MESSAGE FROM THE SENDER

A

RECEIVER

34
Q

MESSAGE BY THE SENDERS

A

FEEDBACK

35
Q

THE OBSTRUCTION OR HINDRANCE IN THE ENTIRE PROCESS

A

NOISE

36
Q

IS A DISCIPLINE THAT STUDIES COMMUNICATION ACROSS DIFFERENT CULTURES

A

INTERCULTURAL COMMS

37
Q

THE INTERPRETING AND SHARIMG MEANINGS WITH INDIVIDUALS FROM DIFFERENT RACES

A

INTERRACIAL COMMUNICATION

38
Q

✔Interaction with individuals of different ethnic origins

A

INTERETHNIC COMMUNICATION

39
Q

Communication between persons representing different nation

A

INTERNATIONAL COMMUNICATION

40
Q

Interaction with members of the same racial or ethnic group or co-culture as yours

A

INTRACULTURAL COMMUNICATION

41
Q

A system of knowledge, beliefs, values, customs, behaviors, and artifacts that are acquired, shared and used by members during the daily living

A

CULTURE

42
Q

Groups of persons who differ in some ethnic or sociological way from the port culture

A

CO-CULTURES

43
Q

The means by which co-culture members attempt to fit in with members of the dominant culture

A

ASSIMILATION

44
Q

The means by which co-culture members maintain their cultural identity while striving so establish relationships with members of the dormant culture

A

ACCOMMODATION

45
Q

The means co-culture members use to resist interacting with members of the dominant culture

A

SEPARATION

46
Q

The tendency to see one’s own culture us superior to all others

A

ETHNOCENTRICISM

47
Q

The acceptance of other cultural groups in equal in value to one’s own

A

CULTURAL RELATIVISM

48
Q

Mental images or pictures that guide our reactions to others

A

STEREOTYPES

49
Q

A positive or negative prejudgment

A

PREJUDICE

50
Q

The view that different cultures should be assimilated into the dominant culture

A

MELTING-POT PHILOSOPHY

51
Q

Cultures based on power differences in which subordinates defer to superiors

A

HIGH-POWER-DISTANCE CULTURES

52
Q

Cultures that believe that power should be used only when legitimate

A

LOW-POWER-DISTANCE CULTURES

53
Q

Cultures that value aggressiveness, strength, and material symbols of success

A

MASCULINE CULTURES

54
Q

Cultures that value tenderness and relationships

A

FEMININE CULTURES

55
Q

Lacking an understanding of cultural difference

A

CULTURALLY CONFUSED

56
Q

The expansion of dominion of one culture over another

A

CULTURAL IMPERIALISM

57
Q

Online, surrogate communities

A

VIRTUAL NEIGHBORS AND COMMUNITIES

58
Q

Information gap

A

DIGITAL DIVIDE

59
Q

IS A TYPE OF COMMUNICATIONTHAT IS PREDICATED UPON CERTAIN BUSINESS VALUES

A

ETHICAL COMMS

60
Q

Truthfulness and honesty is the core principle of ethical communication.

A

Openness and Transparency

61
Q

If there are any known roadblocks, then ethical communication principles dictate that speaker/communicator utilize whatever means possible to mitigate or attenuate the roadblocks and ensure the the recipients of the information are able to fully understand what is being communicated

LANGUAGE USE
JARGON
LANGUAGE FLUENCY

A

Consideration for Any Potential Roadblocks

62
Q

In this information and digital age, some take accessibility to advanced technology for granted. For instance, while smartphones are readily available, and translation apps are abundant

A

Accessibility to Technology

63
Q

The art of communication allows people to express themselves in order to develop relationships.

A

Development of Relationship

64
Q

PRINCIPLES OF ETHICAL COMMUNICATION

A

1.BE TRUTHFUL AND HONEST
2. ACTIVE LISTENING
3. SPEAK NON JUDGEMENTALLY
4. SPEAK FROM YOUR OWN EXPERIENCE
5. Consider the Receiver’s Preferred Communication Channel
6.Strive to Understand
7.Avoid a Negative tone
8. Do Not Interrupt Others
9. Respect Privacy and Confidentiality
10. Accept Responsibility

65
Q

ORDER OF ADJECTIVES

A

QUANTITY,QUALITY, AGE, SIZE, SHAPE, COLOR, PROPER NOUNS, PURPOSE

Jeck reviewer (18 decks)

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