Public Relations Flashcards
what are the eight commandments of good public relations
> Telephone techniques
effective correspondance
employee regard
visitor reception
newspaper cooperation
civic cooperation
publicity
dynamics
> public meetings
newsletters
Radio and Tv (cable
Flyers
Municipal Calendars
Newspapers
visitation to organizations
PA system
school assemblies
Websites
Emails
telephones
Forms of communication with the public
what are the five ingredients to success in public speaking
> Poise and confidence
Sense of audience and the occasion
Selection of materials
Sense of purpose for your talk
Delivery
__is best when tied to current events or immediate interests
humor
What are the 9 steps when preparing for a speech.
> Select a topic you are familiar with
Research subject matter
Have facts present to back up your statements
Prepare handouts on subjects
Practice delivery of your speech at home or privately
Use tape recorder so you can play back to hear yourself
Allow family members to hear your speech
Do not memorize materials
> Speaking to inform
Speaking to persuade
Special types of speeches
Speaking in groups
Types of public speaking
> Speech of introduction
Speech of presentation
Speech of tribute
Speech of inspiration
Special types of speeches
> Using notes
Facial expressions
Gestures
Examples of nonverbal communication
What are some methods of speaking
> Impromptu-Unexpected
Manuscript-Planned
Memo-Planned
Extemporaneous-Planned
Voice related methods of speaking are?
> Volume-Loud enough to hear
Clarity- Clear and not mumbled
Expressiveness-Tone to rise emphasize
Pauses-To let people know the next subject is starting
Rate-Paced
Being poorly prepared and failing to make good eye contact is an example of __ when it comes to public speaking.
Mistakes
T or F when it comes to crisis speaking it is a good idea to be general and not go into the specifics of an incident
True
