Management Tasks, Responsibilities, and Practices Flashcards

1
Q

Define a manager’s value

A

Values are likes, dislikes, shoulds, oughts, judgments and prejudices.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

T or F. A managers value is often subconsciously.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How many Value orientations are there

A

6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what are the six value orientations

A

theoretical, economic, aesthetic, social, political, and religious

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Define management

A

Management is the process undertaken by one or more persons to coordinate the activities of other persons to achieve results not achievable by one person acting alone.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the three approaches to management.

A

Classical, behavioral, management science

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Most modern approach in management is.

A

Management science approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Type of organization that is associated with the classical approach and characterizes functional groups under a direct chain of command.

A

Line organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Type of organization that is associated with the behavioral approach and includes staff positions which are not generally elements in direct chain of command.

A

Line and Staff Organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Type of organization that is associated with the management science approach and tends to be goal oriented and most commonly used on single project basis.

A

Matrix organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Who is considered the father of the administrative theory

A

Henri Fayol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Fayol. how many principles of management are there?

A

14

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

some of the principles in fayol’s principles are.

A

Division of labor, authority, discipline, unity of command.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How many functions of management are there.

A

8

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the eight functions of management

A

Planning, Organizing, Directing, Staffing, Coordinating, Reporting, Budgeting, Evaluating.

Remember the acroynm PODSCORBE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the two types of managers.

A

Old school and New school

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Which two people were associated with the Need Theory?

A

Maslow and McGregor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Physiological, Safety, Social, Esteem, and Self-actualization is directly connected to who’s theory? think hierarchy

A

Maslow

19
Q

Who’s theory involved two types of employees

Theory X: dislikes work, directed, coerced, lacks ambition, self centered,

Theory Y: gives effort, self directed, rewards of achievement, seeks responsibility, creative.

A

McGregor

20
Q

Who was responsible for the two-factor theory

A

Herzberg

21
Q

What are those two factors

A

Motivational and Hygiene

22
Q

Interpersonal, peers, supervisors, subordinates, job security, etc.. are apart of which factor? Motivational or Hygiene.

A

Hygiene

23
Q

Achievement, work itself, recognition, advancement, growth potential and responsibility are apart of which factor? Motivational or Hygiene.

A

Motivational

24
Q

What are some motivational factors for people in the workplace.

A

Money, recognition, achievement, advancement, responsibility, work-itself

25
Q

what a person is trying to accomplish

A

Goal

26
Q

People responsible for the Reinforcement theory

A

Pavlov and Skinner

27
Q

Reward with praise, Clearly inform, Feedback, Job well done, and differentiate rewards are associated with who’s theory.

A

Skinner

28
Q

often considered the leadership model.

A

Ohio state model

29
Q

What are the leaders in the ohio state model.

A

Task management, country club, impoverished, middle of the road, and team management

30
Q

common goal for the good of the group, NOT for the individual of sharing ideas for the good of all is?

A

Teamwork.

31
Q

primarily concerned for people and only incidentally concerned for production

A

Country club

32
Q

compromise between high production and employee satisfaction

A

middle of the road

33
Q

concerned for neither production nor people

A

impoverished

34
Q

achieve high production through the effective use of participation and involvement of people and their ideas.

A

team management

35
Q

primarily concerned for production and only minimally concerned for people

A

Task management

36
Q

What are some team building pitfalls

A

hire like yourself and dream team

37
Q

T or F team leaders have to be experts in their fields

A

False

38
Q

T or F Team leaders must be participative, Self-confident, flexible, open minded, cooperative with subordinates.

A

True

39
Q

Is the sharing of authority and responsibility between two or more people.

A

Delegation

40
Q

T or F Delegation takes place whenever another person assumes responsibilities for tasks assigned to an individual at a higher level.

A

True

41
Q

Occurs when a supervisor accepts responsibility for a task which belongs to a subordinate.

A

Reverse delegation

42
Q

When do you not delegate

A

counseling, delegated to you, entrusted, evaluations

43
Q

What are the goals of management

A

Effectiveness, efficiency, economy, employee, span of control, management glossary.