Psychology of People in the Organisation Flashcards
The primary intention of communication should be:
to increase understanding;
to improve relations between employees in an organisation;
to improve individual motivation;
to improve performance.
What is G Factor Theory
Spatial
Logical
Arithmetical
Mechannical
Who described G Factor Theory as, ‘ to do
with general intelligence. It forms basis of performance
of mental tasks, and ability to do particular tasks’
Charles Spearman
What is situational judgment?
How you approach situations encountered in the work place
What is diagrammatic reasoning?
Assesses logical reasoning ability
Good people decisions =
Good organisational effectivness
Name 3 points from Kolb’s Learning Cycle
We learn be experience
We adapt and modify to change / improve
We require feedback to understand
Who created the Social Learning Theory
Banurs (1986)
What is the Social Learning Theory
We observe and copy behaviour of those around us
Define Perception
The way an individual sees something. This is different for everyone and can so cause misunderstanding
Define performance
Performance is a product of ability and motivation
