Management Theory Flashcards
1
Q
What is the theory created by Frank Winslow Taylor
A
Taylorism
2
Q
Name 3 points of Frank Winslow Taylor’s theory of Taylorism
A
Scientific management approach Control and manage employees Employees shouldn't need incentives - pay is their reason to work Find 'the best way' to do a task Train, organise and control people
3
Q
What study is Elton Mayo know for
A
Hawthorne Studies
4
Q
What was the outcome of Elton Mayo’s Hawthorne Study in the 1920’s
A
People worked better when interest was shown in them.
5
Q
Who cam up with Theory X and Theory Y
A
Douglas McGregory
6
Q
What is Theory X by Douglas McGregory
A
When managers believe people are lazy and do not want to work
7
Q
What is Theory Y by Douglas McGregory
A
When managers believe their employees like to work hard and have job satisfaction
