Leadership & Management & the Differences Flashcards

1
Q

Define Leadership

A

The action of leading a group of people or organisation or the ability to do this

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2
Q

Define Management

A

The process of dealing with or controlling things or people in order to achieve objectives

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3
Q

Name 3 things as defined in the role of Management

A
Setting objectives
Implementing strategies
Identifying problems
Controlling relationship interfaces
Agreeing employee targets
Planning for change
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4
Q

Name 2 planning obstacles that you may come across

A

Inability to forecast
Administrative inflexibility
Negative cost benefits

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5
Q

What is an Organisational Objective

A

The end result or what the company is aiming to achieve

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6
Q

Name 2 different objectives

A
Manager performance
Corporate & Social responsibility
Purpose
Worker performance
Market standing 
Training 
Productivity
Innovation
Profitability
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7
Q

What are the 3 types of Management control

A

Feed forward - anticipate problems
Concurrent - Deal with during
Feedback - ‘post action’ control

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8
Q

What are the 4 point sfor the process of control

A

Establish performance standards
Determine performance measurements
Comapre with standards and evaluate
Take corrective action if necessary

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9
Q

Name 3 key points of management

A
Create goals
Motivate employees 
Cotrol risks
Short-term thinking
Build systems / processes
Direct staff
Keep organisation functioning
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10
Q

Name 3 key points of leadership

A
Create vision
Inspire followers
Takes risks
Long - term thinking
Build relationships
Coach staff
Listen / empathise 
Explore organisational change
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11
Q

What are the 2 distinct behavioural characteristics in leaders

A

‘Initiating Structure’ - leader organises structure of employees

‘Consideration’ - Leaders show consideration

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