Psychiatric/Mental Health (Exam One) Flashcards
________________ behavior promotes a feeling of personal power and self-confidence.
Assertive behavior
What type of behavior empowers individuals by promoting self-esteem and promotes clear and direct expression of ones needs and rights without impinging on the rights of others?
Assertive behavior
What characteristic is considered basic to assertive behavior?
Honesty
List indirect forms of communication.
- Hinting
- “Beating around the bush”
What type of communication is considered assertive, but conveys honesty with clarity and candor?
Direct communication
List the ten basic assertive human rights.
- Treated with respect
- Express feelings, opinions, and beliefs
- Say ‘no’ without feeling guilty
- Make and accept responsibility for mistakes
- To be listened to and taken seriously
- Change your mind
- Ask for what you want
- Put yourself first, sometimes
- Refuse justification for your feelings/actions
By accepting the ten basic ‘assertive rights’, an individual also accepts what?
The responsibilities that accompany these rights
__________ and ______________ are reciprocal entities.
Rights and responsibilities
List the four common response patterns.
- Nonassertive
- Assertive
- Aggressive
- Passive-aggressive
Describe the nonassertive (passive) response pattern.
Individual seeks to please others at the expense of their basic human rights
Individuals who demonstrate this type of response pattern often feel uncomfortable in interpersonal interactions and harbor anger and resentment.
Nonassertive (passive)
Describe the assertive response pattern.
Individual who stands up for their own rights while protecting the rights of others
Individuals who demonstrate this type of response pattern are considered self-confident and experience satisfactory and pleasurable relationships with others.
Assertive
Describe the aggressive response pattern.
Individual will defend their own basic rights by violating the basic rights of others
Individuals who demonstrate this type of response pattern often express their feelings dishonestly and inappropriately.
Aggressive
What type of behavior hinders interpersonal relationships?
Aggressive behavior
An individual who responds to others by appearing passive and accepting of demands while behaving in ways that suggest anger and resentment is considered what type of response pattern?
Passive-aggressive
Individuals who demonstrate this type of response pattern are considered dishonest, manipulative, and sly, and often undermine others by behaving in a manner that expresses the opposite of what they are feeling.
Passive-aggressive
List an example of passive-aggressive behavior.
Individual agree’s to work an extra shift but does not complete any of the necessary work during the shift and clocks out leaving all of the work to be done by the next employee
Which response pattern is associated with extremely low self-confidence?
Passive-aggressive
Two patients disagree on what movie to watch during free activity time. One patient says to the other, “I would like to watch the comedy instead of the murder mystery.” The nurse recognizes this as which form of communication response pattern? A. Nonassertive B. Assertive C. Aggressive D. Passive-Aggressive
B. Assertive
What type of eye contact is considered appropriate?
Intermittent eye contact
Assertive responses are considered most effective when they are what?
- Spontaneous
- Immediate
What type of statements are considered a key component of assertive communication?
“I” statements
A nurse is conducting an assertiveness training class. Which of the following characteristics of assertive behavior should the nurse include?
A. Eye contact should be steady and continuous
B. Invasion of intimate space can be interpreted as assertive behavior
C. While interacting, individuals should turn slightly away from the other person
D. The facial expression is congruent with the verbal message
D. The facial expression is congruent with the verbal message
___ ____________ allow an individual to take ownership for his or her feelings rather than saying they are caused by another person.
“I” statements
Describe the responding as a broken record technique.
Persistently repeating in a calm voice what is wanted
The following conversation is an example of what type of technique?
Telephone salesperson: I want to help you save money by adding an extended warranty to your vehicle.
Assertive response: I don’t want to add an extended warranty to my vehicle.
Telephone salesperson: I can’t believe you don’t want to save money!
Assertive response: I don’t want to add an extended warranty to my vehicle.
Responding as a broken record
Describe the characteristics of the agreeing assertively technique.
- Accepting negative aspects about oneself
- Admitting when an error has been made
The following conversation is an example of what type of technique?
Ms. Jones: You sure let that meeting get out of hand. What a waste of time.
Ms. Smith: Yes, I didn’t do a very good job of conducting the meeting today.
Agreeing assertively
Describe the inquiring assertively technique.
Seeking additional information about critical statements
The following conversation is an example of what type of technique?
Male board member: You made a real fool of yourself at the board meeting last night.
Female board member: Oh, really? Just what about my behavior offended you?
Male board member: You were so damned pushy!
Female board member: Were you offended that I spoke up for my beliefs, or was it because my beliefs are in direct opposition to yours?
Inquiring assertively
Who developed the thought-stopping technique?
Joseph Wolpe
What technique is intended to eliminate intrusive, unwanted thoughts?
Thought-stopping technique
Assertive communication is part of a larger set of competencies referred to as __________ ___________.
Emotional intelligence
List the four competencies included in emotional intelligence.
- Self-awareness
- Social awareness
- Self-management
- Relationship management
______________ describes an individuals thoughts and beliefs about themselves.
Self-concept
________________ describes how individuals feel about themselves.
Self-esteem
List the three components of self-concept.
- Physical self or body image
- Personal identity
- Self-esteem
The subjective perception of one’s physical appearance based on self-evaluation and reactions and feedback from others in known as what?
Body image
________________ is the degree of regard or respect that individuals have for themselves and is a measure of worth that they place on their abilities and judgements.
Self-esteem
A patient with a new ileostomy tells the nurse, “I’m disgusting. This ileostomy makes me so ugly.” Which correctly written nursing diagnosis would be appropriately assigned to address this patient’s problem?
A. Situational low self-esteem related to disturbed body image evidenced by client statement “I’m disgusting”
B. Risk for complicated grieving related to loss of normal GI function evidenced by expressions of anger
C. Disturbed thought processes related to ileostomy evidenced by altered body image
D. Anxiety related to cancer of the colon evidenced by ileostomy
A. Situational low self-esteem related to disturbed body image evidenced by client statement “I’m disgusting”
List factors that are consistently correlated with higher self-esteem.
- Emotional stability
- Extroversion
- Conscientiousness
- High sense of mastery
- Low risk taking
- Being healthy
Describe internal locus of control.
Person contributes success’ or failures to their own efforts
Describe external locus of control.
- Feel helpless
- Feel they are not in control of their own success’ or failures
After his wife left him, the husband, diagnosed with depression, is admitted to a psychiatric unit. He states that he was proud of receiving job commendations that led to a promotion. Which condition that would affect self-esteem has contributed to the patient’s depression?
A. The lack of power
B. The lack of significance
C. The lack of virtue
D. The lack of competence
B. The lack of significance
A mother berates her child for breaking a cup and says, “You are bad and so destructive.” This statement discourages the development of positive self-esteem by not meeting which parenting focus as described by Warren?
A. A sense of competence
B. Unconditional love
C. A sense of survival
D. Realistic goals
B. Unconditional love
According to Erikson, when an individual fails to achieve the tasks associated with a development their emotional growth is _________.
Inhibited
How many stages of psychosocial development did Erikson describe?
8
Erikson’s developmental stage, Trust versus Mistrust, occurs during what age range?
Birth to 18 months