Property Management Flashcards

1
Q

What is the purpose of the RICS Professional Statement - Real Estate Management, 2016

A

It is a mandatory professional statement that outlines principles relating to transparency and fairness with regard to real estate management.

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2
Q

What are the principles confirmed within the RICS Professional Statement - Real Estate Management, 2016

A
  1. Act in an honest fair and transparent manner
  2. Carry out work with due skill, care and diligence.
  3. Ensure clients have the terms of business and details of the complaints handling procedure.
  4. avoid conflicts of interest
  5. Not to discriminate
  6. All marketing to be truthful
  7. Client money handled seperately and covered by insurance.
  8. have appropriate PII
  9. Clear identification of client
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3
Q

What does the RICS Guidance Note - Commercial Property Management in England & Wales 2011 provide?

A
  • a guide to bets practice to commercial property managers.
  • Outlines that the primary duty of care is to your client.
  • provides advice on key areas such as service charges, rent collection, H&S and procurement.
    -contains summary of statute law and a model terms of engagement.
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4
Q

Difference between and assignment and sublet?

A

Assignment - new tenant has a direcr relationship with the landlord.

Sublet - the new sub-tenant has a direct relationship with the tenant and pays them the rent.

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5
Q

Reasons to sublet, instead of assign?

A
  • requirement of the lease
  • new tenant only wants part of demise and not whole.
  • market rent is higher than passing rent (profit rent)
  • tenant may want to re-occupy in the future.
  • lesser covenant strength.
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6
Q

What are a landlords remedies for alienation?

A
  • forfeiture
  • damages
  • injuction
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7
Q

What does the RICS Licence to Alterations Guidance Note, 2013 provide

A

Guidance is archived but it sets out advice dealing with application to make alterations to office and industrial properties.

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8
Q

What does s19 of the Landlord and Tenant Act 1927 provide?

A

Provides that where a tenant can make improvements to the property with landlord consent, that consent cannot be unreasonably withheld.

If the s19 procedures are followed, the landlord may be obliged to pay compensation for alterations that constitute as improvements.

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9
Q

What are dilapidation negotiations?

A

Take place at leas expiry to bring the property back to its original condition.

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10
Q

What should you do before entering into dilapidation negotiations? And what must be served

A
  1. check lease for repairing obligations.
  2. Check if there is a schedule of condition
  3. Check for any licences to alter

A section 146 of LPA Act 1925 must be served.

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11
Q

What options are there to the tenant in dilapidations negotiations?

A

Tenant has 2 choices:

  1. Tenant can do the agreed works.
  2. Tenant can pay sum to the landlord to undertake the works.
    Breach + Loss + Evidence = Recovery
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12
Q

Are there any limitations on dilapidations claims?

A
  • Claims are limited to the cost of the works.
  • or in accordance with s18 of Landlord and Tenant Act 1927, the diminution value of the reversionary interest.
  • if landlord proposed to demolish reversion could be nil.
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13
Q

What are the 3 forms of dilapidation schedules?

A

Interim Schedule - served by landlord during term with at least 3 years left on the lease.

Terminal Schedule - served normally in the last 3 years of lease.

Final Schedule - served at or after lease expiry when the tenant is out of occupation when the landlord want to agree damages.

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14
Q

What should a dilapidation schedule outline? and what happens if an agreement cannot be reached.

A
  1. outlines repairing obligation.
  2. states the remedy and cost of breach.
  3. any loss of rent, for period to do the works.
  4. fees + vat for the claim for surveyors and lawyers.

Negotiations should proceed without prejudice until agreement.

If agreement cant be reached then LL surveyor hsoud prepare as scott schedule for the court/ADR - setting out the LL & Tenant position.

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15
Q

What is the RICS guidance for dilapidations?

A

RICS Professional Standard Dilapidations 2016

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16
Q

What reasons may a dilapidations settlement not be agreed?

A
  • when the lease is not on FRI terms
  • reinstatement not required by LL
  • schedule of condition limits repairing liability
  • if the building is to be demolished or substantially refurbished.
    -tenant has gone into administration.
17
Q

How would you manage and empty building?

A
  • tell the insurers
  • maintain the fabric of the building
  • obtain EPC
  • Clear building of combustive material
  • inform local authority
  • arrange security and decommission of services.
  • seal the letterbox to prevent arson.
  • maintain asbestos register
18
Q

What are two fundamental principles of rent collection

A
  • accuracy of information
  • timing
19
Q

What are the usual quarter days?

A

25th March, 24th June, 29th September, 25th December

20
Q

What are the options for dealing with rent arrears?

A
  1. court proceedings
  2. rent deposit
  3. persue former tenants or guarantors
  4. serve a statutory demand
  5. CRAR
  6. Forfeit the lease
  7. payment plan
  8. agree mutually acceptable agreement.
21
Q

How long do you have to recover rent arrears from assignor

A

6 months - must serve a s17 notice of Landlord and Tenant Covenants Act 1995

22
Q

What are the LL options for breach of repair?

A
  1. serve a repair notice
  2. forfeit the lease
  3. serve an interim schedule of dilapidations
  4. Do the works and charge the tenant. (Jervis vs Harris 1996)
23
Q

What benchmarks can be used for service charges?

A

Office Service Charge Analysis Report JLL
Global Estate Management Code for Occupiers (MSCI)

24
Q

What are the 3 types of insolvency?

A
  1. Administrators - administrator appointed by creditors to save the company (Enterprise Act 2002).
  2. Receivership - A reciever appointed by creditors to realise assets and pay debts.
  3. Company Voluntary Arrangements - voluntary arrangement with creditors as to how debts will be settled.
25
Q

What is the difference between a sinking fund and a reserve fund?

A

sinking fund - money set aside for a wasting asset.

Reserve fund - money set aside to meet anticipated future costs of maintenance and avoid fluctuations.

26
Q

What is the process for CRAR?

A
  • at least 7 days rent must be due.
  • 7 day notice of enforcement given to tenant.
  • if after 7 days, arrears aren’t settled, the enforcement agent can seize goods.
  • goods must be held for 7 days before they can be sold.
27
Q

What are the 9 mandatory requirements of the service charge professional standard?

A
  1. accounts to be issued annually
  2. budget to be issued annually
  3. Apportionment schedule to be issued annually
  4. service charge monies to be kept in a separate account.
  5. If acting for a tenant, only monies related to disputed service should be withheld.
  6. service charge recovered to be in accordance with the leases
  7. not to recover more than 100% of the service costs.
  8. any incorrect charges should be returned to the tenants immediately.
  9. any interest gained from service charge monies to be credited to the service charge accounts.