Promoting Learner Engagement Flashcards
You’re teaching a class for your organization on a new technology. Marcy, a learner in your class, asks you a question about how the technology saves data to the network servers. You think you understand Marcy’s question, but to be certain your paraphrase the question back to her. What type of listening is this?
A. Active listening
B. Effective listening
C. Parroting
D. Communication model
A.
What component of the communications model is described as the transport of the message?
A. Decoder
B. Auditory
C. Medium
D. Transporter service
C.
You’re teaching a virtual class on a new technology for an organization. In the class you’ve sent a private chat to a participant about their exercises. If you were to examine the communications model, what component would the chat software be?
A. Encoder
B. Medium
C. Decoder
D. Receiver
B.
A participant in your class asks a question about the software you’re teaching. The question, you believe, has implications that criticize the decision to implement the software in the organization. You don’t want to judge the learner, so you ask some follow-up questions to better understand the meaning and implications fo the question. What type of listening is this?
A. Effective
B. Active
C. Evaluative
D. Consideration
A.
You are teaching a class and there are people chatting outside you classroom door. The chatter is a distraction to the learners in the class. If you were to examine the communications model, what component would the chatter be considered?
A. Barrier
B. Message
C. Distractor
D. Noise
D.
In the active listening model, what components is best described as simply understanding the words and language sent in the message?
A. Comprehending
B. Understanding
C. Decoding
D. Retraining
A.
In the active listening model, one component is responding. Which on of the following best describes responding in active listening?
A. Nonverbal responses
B. Pauses when speaking
C. Reversed communication model
D. Transference
A.
A learner asks a question in your technical class, and you want to fully understand the meaning and intent of the question that’s been asked. So, as part of effective listening, you ask follow-up questions for more details. What component of effective listening is this?
A. Reflecting
B. Deflecting
C. Querying
D. Probing
D.
A learner in Beth’s class asks a question that centers on the learner’s dislike for the software implementation in the organization. Beth responds to the question by offering some advice on how best to manage the software and feelings toward the implementation. What type of response is this in the effective listening model?
A. Advising
B. Reflecting
C. Deflecting
D. Probing
A.
What’s the primary purpose of a quiz in a classroom?
A. To test the learners
B. To test the learner’s comprehension
C. To review the material
D. To see who is following along
B.
What question type requires a learner to choose from four to six possible answers?
A. Multiple-choice questions
B. Fill-in-the-blank questions
C. True-or-false questions
D. Essay questions
A.
Which one of the following question types is the hardest to grade?
A. Multiple-choice questions
B. Essay questions
C. Fill-in-the-blank
D. True-or-false questions
B.
What theory states that learners can learn by observing, modeling, and emulating what other people do?
A. Social aspect theory
B. Social learning theory
C. Adult learning theory
D. Community learning theory
B.
In a social learning theory, what must be present for adults to begin the learning process?
A. Instructor
B. Attention
C. Opportunity
D. Need
B.
Eric is an instructor in your organization and he’s changing his teaching style periodically to give participants that learn through auditory, visual, and kinesthetic approaches an opportunity to learn the information. This is an example of what aspect of social learning theory?
A. Attention
B. Retention
C. Reporting
D. Reproduction
B.
