Leading a Successful Class Flashcards
Beth is observing a class that Lenny is teaching. In Lenny’s presentation he’s talking fast and slurring his words. Beth understands the technology, but feels that Lenny can be a better presenter. What advice should Beth offer to Lenny to help him become a better instructor?
A. Articulate your words for the learners
B. Use tone to affect the excitement and enthusiasm
C. Breathe deeply so it’s easier to articulate.
D. Strand up straight so it’s easier to breathe and articulate
A.
What term best describes the volume and strength of a person’s voice?
A. Articulation
B. Projection
C. Embouchure
D. Depth
B.
You are helping a new trainer become a better public speaker. Which one of the following items is the best advice to give a new trainer regarding speaking well?
A. Have good posture
B. Wear comfortable shoes
C. Breathe deeply
D. Over-articulate the message
A.
What part of the human body helps with breathing and projecting your voice?
A. Lungs
B. Mouth
C. Diaphragm
D. Brain
C.
Nancy is teaching a class that she’s taught several times before. In her presentation, however, she’s ending many sentences with a higher tone that makes it sound like she’s asking a question when she’s not. What term is assigned to this scenario?
A. Dialect
B. Sarcasm
C. Rhetorical pitch
D. Inflection
D.
You are teaching a technical class for your organization, and you want to use your voice to build tension and interest in a specific point about the technology. Which one of the following statements is the best method to build tension in your message?
A. Speak quickly with smooth gestures
B. Slow your pace, but increase your gestures.
C. Slow your pace and lower your voice
D. Increase your pace and lower your voice
C.
One of the tools an instructor can use in their class is silence. Silence has many effects on the message and participants. Silence has the following effects in a technical class except for which one?
A. Builds tension in the classroom
B. Creates interests and drama in the classroom
C. Gives participants an opportunity to ponder
D. Allows the instructor to rest her mind
D.
Beth is teaching her first class, and you’re watching her performance to help her become a better technical trainer. In the class Beth is saying “uh” several times in each sentence. You make a note of this, as you want Beth to be a better trainer. What term best describes the “uhs” Beth is adding to her talk?
A. Nervous energy
B. Vocalization
C. Stress voice
D. Stage fright
B.
Beth is teaching her first class, and you’re watching her performance to help her becoming a better technical trainer. IN the class Beth is saying “uh” several times in each sentence. You make a note of this, as you want Beth to be a better trainer. What recommendation would you make to Beth to remove the distracting words from her speech?
A. Use silence instead
B. Speak faster
C. Memorize her lecture
D. Rely more on notes for her thoughts
A.
Complete this statement: The _____ is the most important part of a technical training class.
A. Summation
B. First minute
C. Instructor
D. Course material
B.
Henry is teaching a technical class that he’s taught at least 20 times before. In the class, however, participants are nodding off, surfing the Internet, texting, and chatting with one another. Which one of the following is the likely cause of the lack of learner in the class.
A. The topic is boring
B. The participants already know the topic
C. Henry has failed to link the topic to the learners’ responsibilities
D. Henry has taught the class too many times and is experiencing instructor burnout.
C.
Regina is teaching a technical class, and she notices that the participants in the room look bored with her lecture. What should the participants’ body language tell Regina?
A. The participants have had too much information
B. The participants need a pop quiz
C. Regina needs to speak with enthusiasm and not be boring
D. Regina needs to move around the room to create interest
C
What’s the best approach to avoid having a technical class fall apart?
A. Take control of the classroom, and let people know you’re in charge
B. Demand respect and attention form the participants.
C. Be funny
D. Be prepared
D.
Fran is teaching a technical class to 20 network engineers. In her class she notices that a few of the participants are chatting with one another. The chatter is disturbing other people in the classroom, and Fran needs to control the situation. What advice would you offer to Fran in this scenario?
A. Tell the people that are chatting to be quiet
B. Move to where the people are chatting in the room.
C. Talk louder so that the chatter isn’t distracting from the message
D. Ask the people who are chatting to leave
A.
Eric is teaching a technical class for his company. Eric realizes that he has misstated a key piece of information, and several people wrote down the information. Eric knows that people probably haven’t realized the misstatement. What should Eric do in this instance?
A. Keep talking and ignore the misstatement, as people in the class don’t realize the mistake.
B. Keep talking, ignore the misstatement, and address it only if people realize the error.
C. Address teh error at the summation
D. Immediately correct the error
D.
