Project Management 5

Question 1

Confronting

Answer 1

Also known as problem-solving, is a conflict resolution technique to find the problem between project team members.

Question 2

Smoothing

Answer 2

Smoothing is a temporary way to resolve conflict. In this technique, the areas of agreement are emphasized over the area of difference, so the real issue stays buried.

Question 3

Forcing

Answer 3

Forcing is a win-lose conflict resolution technique. In this technique, one person forces a solution on the other parties.

Question 4

Avoiding

Answer 4

Avoiding can also be a lose-lose conflict technique, but it is not temporary in nature and does not emphasize anything because one of the parties leaves the discussions.

Question 5

Compromising

Answer 5

Compromising is achieved when each of the parties involved in the conflict gives up something to reach a solution

Question 6

RBS

Answer 6

Resource breakdown structure is a type of hierarchical chart that breaks down the work of the project according to the types of resources needed

Question 7

KPI

Answer 7

Key performance indicator is a measurable value that shows whether the project is reaching its intended goal

Question 8

RAM

Answer 8

Responsibility assignment matrix is a matrix-based chart that maps WBS elements to the required resources

Question 9

OBS

Answer 9

Organization breakdown structure shows respective work packages of the departments, work units, or teams within an organization