Project Human Resource Management

Question 1

Name the project human resource management processes

Answer 1

Plan human resource management
Acquire project team
Develop project team
Manage project team

Question 2

What is plan human resource management

Answer 2

The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan

Question 3

What is acquire project team

Answer 3

The process of confirming human resource availability and obtaining the team necessary to complete project activities

Question 4

What is develop project team

Answer 4

The process of improving competencies, team member interaction, and overall team environment to enhance project performance

Question 5

What is manage project team

Answer 5

Process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance

Question 6

Plan human resource management key benefit

Answer 6

It establishes project roles and responsibilities, project organization charts, and the staff and management plan

Question 7

Plan human resource management inputs

Answer 7

Project management plan
Activity resource requirements
Enterprise environmental factors
Organizational process assets

Question 8

Plan human resource management tools and techniques

Answer 8

Organizational charts and position descriptions
Networking
Organizational theory
Expert judgment
Meetings

Question 9

Plan human resource management outlets

Answer 9

Human resource management plan

Question 10

What is the organizational breakdown structure or OBS

Answer 10

It shows the organizations existing departments, units, or teams with the project activities or work packages listed under each department

Question 11

What is the resource breakdown structure or RBS

Answer 11

A hierarchical list of resources related by category and resource type that is used to facilitate planning and controlling a project work

Question 12

What is a responsibility assignment matrix or RAM

Answer 12

A grid that shows the project resources assigned to each work package

Question 13

What is the human resource management plan

Answer 13

A part of the project management, provides guidance on how project human resource that should be defined, staff, managed and eventually released

Question 14

Develop project team inputs

Answer 14

Human resource management plan
Project staff assignments
Resource calendars

Question 15

Acquire project team key benefits

Answer 15

Outlining and guiding the team selection and responsibility assignment to obtain a successful team

Question 16

Acquire project team tools and techniques

Answer 16

Pre-assignment
Negotiation
Acquisition
Virtual teams
Multi criteria decision analysis

Question 17

Acquire project team outputs

Answer 17

Project staff assignments
Resource counters
Project management plan updates

Question 18

Acquire project team inputs

Answer 18

Human resource management plan
Enterprise environmental factors
Organizational process assets

Question 19

Develop project team key benefits

Answer 19

It results in improved teamwork, enhance people skills and competencies, motivated employees, reduced staff turnover rates, and improved overall project performance

Question 20

Develop project team tools and techniques

Answer 20

Interpersonal skills
Training
Teambuilding activities
Ground rules
Collocation
Rewards and recognition
Personnel assessment tools

Question 21

Develop project team outputs

Answer 21

Team performance assessments

Enterprise environmental factors updates

Question 22

Manage project team key benefit

Answer 22

It influences team behavior, manages conflict, resolves issues, and appraises team member performance

Question 23

Manage project team inputs

Answer 23

Human resource management plan
Project staff assignments
Team performance assessments
Issue log
Work performance reports
Organizational process assets

Question 24

Manage project team tools and techniques

Answer 24

Observation and conversation
Project performance appraisals
Conflict management
Interpersonal skills

Question 25

Manage project team outputs

Answer 25

Change requests
Project management plan updates
Project documents updates
Enterprise environmental factors updates
Organizational process assets updates

Question 26

Name the conflict resolution techniques

Answer 26

Withdraw/avoid
Smooth/accommodate
Compromise/reconcile
Force/direct
Collaborate/problem solve

Question 27

Project manager interpersonal skills

Answer 27

Leadership
Influencing
Effective decision-making
Teambuilding
Motivation
Communication
Negotiation
Trust building, coaching and conflict management
Political and cultural awareness

Question 28

What is project human resource management

Answer 28

The processes that organized, manage, and lead the project team

Question 29

Types of power

Answer 29

Reward power
Expert power
Legitimate power
Reference power
Punishment power

Question 30

Maslow’s hierarchy of needs

Answer 30

People have needs, and until the lower ones are set aside they won’t begin to think about the higher ones

Question 31

McGregors theory X and theory Y

Answer 31

Theory X manager assumes that everyone on the team is selfish and motivated
Theory Y manager trust his team to do a good job

Question 32

Hertzberg’s motivation hygiene theory

Answer 32

Need hygiene before motivation Hygiene factors i.e. good working conditions, satisfying personal life, and good relations with your boss
Motivation factors i.e. personal achievement, recognition

Question 33

Expectancy theory

Answer 33

You need to give people an expectation of a reward in order to motivate them

Question 34

McClelland’s achievement theory

Answer 34

People need to be motivated. Achievement is when someone performs well and is recognized for it

Question 35

Primary sources of conflict

Answer 35

Resources
Priorities
Schedules

Question 36

Additional sources of conflict

Answer 36

Personalities
Cost
Technical opinions